Bharat Sanchar Nigam [BSNL] — service not provided but full monthly bill have to paid.

Address:

BSNL, Telephone house, 8, Hare Street, Kolkata - 700001, Kolkata, West Bengal

I was a regular customer of bsnl landline phone. Despite so many problems and complain vide different docket numbers bsnl never bother about that and since october'18 we have'nt have been able to phone anybody or receive anybody's phone over land line number[protected]. Although i have duly paid monthly bill within due date. Being fadeup about the service provided by bsnl ultimately i surrendered my landline telephone on 17.06.2019. From bsnl office at mominpur i was guided to bsnl behala simultala office to surrender my telephone receiver. Accordingly i reached their office at about 10.45 a. M. But nobody entertains me upto 11.45 a. M. After that some in their old building beside room a203 at 2nd floor denies to receive my telephone receiver without any reason. Now i want severe action against bsnl for unnecessary harassment of the custonmer and at the same time want to get back the amount paid by my to bsnl for which no service was provided by them to me.