Bharat Sanchar Nigam [BSNL] — tapping of landline

Address:

Thiruvananthapuram, Kerala, 695009

1. I have strong doubt that my bsnl land line no 2459999 is being tapped. I have already submitted a complaint in this regard and i have received a call from the telephone department inquiring about the complaint. I was told that it is not possible to tap my landline. However what if some one who is an ex-employ of bsnl and have access to the exchange operator will definitely
Be able to listen to my conversation.

2. Subsequently my mother received a call from a lady saying she is calling from bsnl telephone exchange, wherein she inquired abt the complaint and was advising my mother not to discuss family matter on phone. I ask, who is she to say anything like that?

3. Previously also my mother received a call from a lady again indicating that she is from bsnl office and she was asking that many call are made on a particular number and was inquiring about the owner of the number. I believed no telephone company has any right to ask such question to any cunsumer.

4.in view of the above i would request that the matter be investigated and i may be informed accordingly.

Regard
S vineesh kumar
[protected]