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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] — Unable to download / login to the sancharnet account

I am having an email account [protected]@sancharnet.in since more than 20 years. It has stopped downloading mails on my computer, I keep on getting incorrect password. Whereas I have not changed password, I am also not able to login on there website. I need to use this mail since a lot of official mails come on this.

I am from Kanpur and even after visiting the BSNL office several times they do not care to resolve the issue.
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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