Bharat Sanchar Nigam [BSNL] — Unable to react on a complaint made in their own complaint management system

Address:Hyderabad, Andhra Pradesh, 500090

I made a complaint at Hyderabad India about the landline dead through online and also from 198 so on. This was made 5 days back. The exchange is Nizampet. If an government organization like bsnl fails to act & rectify on such complaints that too in cities like Hyderabad. It is time for government of India V to take a view on such unproductive organizations at the earliest.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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