Bharat Sanchar Nigam [BSNL] — Unable to send port sms

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (30july)
Even after 5-6 messages I couldn't get UPC code till now.
I talked to customer care & local bsnl Exchange executive they said they didn't know anything about this.
Kindly resolve the problem as soon as possible.

Regards
Jai
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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Two days ago, TRAI has mandated that no special recharge pack should be required for sending port SMS. BSNL CS just now demanded that recharge of RC147 with 28 days plan validity is a must to be able to sent port SMS.
Why would I need a 1 month plan if I've decided to port right away? I still have 2 months validity and sufficient balance to send regular SMS. CS explicitly claims BSNL wasn't notified of the new guidelines by TRAI. The watchdog should take a note of this and ensure strict implementation of it's regulations, else it'll be seen as a jokedog.

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