Bharat Sanchar Nigam [BSNL] — Unauthorised deductions for no services

Bharat Sanchar Nigam [BSNL] — Unauthorised deductions for no services

N N_12022017 from Kolkata, West Bengal

I have one prepaid connection and use it only for voice calls. Other services offered by BSNL are never attended by me. The day before yesterday the balance in my account was Rs.150/- plus and what I saw today that it has comedown suddenly to 102/- plus. I have made only a few calls that all are @ 0.30p as per STV purchased. I have understood the amount has been deducted for services actually not given and asked for even. So I request to credit my account by reimbursement. Thanks My mobil no. [protected] Was this information helpful? No (0) Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. May 26, 2017 anuj misra's response Sim was being used by my Father Mr RC Mishra. Currently he is in village in district Sultanpur. May 31, 2017 Updated by N_12022017 I have a prepaid connection and don't require any other service except for voice calls. I don't know for which service bsnl is charging and deducting from main balance. I never asked for any service. Although they are offering various types viz. Music, tunes songs etc. Day before yesterday my balance was showing 150/- plus and today morning i noticed the balance at 102/- plus. It seems that they have previously also charged some amount which goes unnoticed. Therefore i request to reimburse the amount deducted unauthorisedly. My mobil no. [protected] Thanks
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Comments

anuj misra

from New Delhi, Delhi

Today morning I had lost my phone at my village. request you to plz block my BSNL Sim.

Date of incident :[protected]
Mobile Number : [protected]
Incident : Mobile was lost in the native village.

Urgent request to block the sim for repurchasing new sim