Bharat Sanchar Nigam [BSNL] — unauthorised deductions - mobile no.[protected]

Address:27 B1, Green view Colony, Patiala, 147001

I regret that despite my written complaints dated 15.07.2019 and 31.10.2019 duly receipted vide dairy no.320 and 441 respectively, bsnl continue to deduct some amount from my acount without any authorisation. I understand that bsnl is in loss but that is no way to make for the loss. I fail to understand where to expose the wrong doings of bsnl. My repeated smss at the stated numbers to stop and not to activate any of such services has fallen on deaf ears. Nobody is simply bothered and perhaps that is the reason of downfall of bsnl that loyal customers are being forced to switch to other oprators.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."
Well I don't need it so cancel this.

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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