Bharat Sanchar Nigam [BSNL] — unethical behaviour of customer care engineer at ernakulam boat jetty office

Address:

682018

Dear sir,
Today ie 20.11.17 i have made a written complant to the mrs. K. Laija customer care engineer at ernakulam boat jetty office with regard to unwanted sms receivd from no.57171 stateing that otp for http;//bsnlsouth. Netcell.com daily i am receiving 10 to 12 sms from this number.
When i given a written complaint she was not interested to receive the complaint and she was busy with her personal work ie she was takeing print model question paper for her personnel purpose. Useing goi stationery and resources at around 5.50 pm
And after her personnel work i asked any acknowledgement for my complaint
She is irrateing that she cant give any such acknowledgement.
Kindly do the needfull at your end.
Regards
Sebastine paul