Bharat Sanchar Nigam [BSNL] — unknown subscription to services

I am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000*) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly. I have never subscribed to this sort of pack. Please unsuscribe and refund all the amount.

Please redress my grievance immediately.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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Sir please activate my sin as our need is urgent
Bhuvnesh Batra's reply, Dec 15, 2019
Please activate this no. As far as it possible no. Is 9485714145

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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