Bharat Sanchar Nigam [BSNL] — unwanted gprs services | |||
Respected sir, I am having bsnl mobile sim [protected]. Constant charging for gprs usage (Which i never knowingly requested) is happening during recent days. My requirement is that all facilities except call and message options are to be get cancelled. Other methods like contacting customer care services over phone were not successful. Kindly inform / instruct me the following 1. What for i am being charged in the name of gprs? 2. Who and when the gprs facility was requested? 3. How can i get these facilities stopped? (Methods like contacting customer care services over phone were not successful.) Was this information helpful? | |||
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
My no is [protected] I have not opted for Mobishiksha service but every month debited RS 30 for the past three month I have send SMS and call 155223 but no use please guide me to get refund
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001