Bharat Sanchar Nigam [BSNL] — Upc Code Not Getting Generated

Address:

Barrackpore, Kolkata

For the last 2 months, I have been trying to Port out of BSNL Prepaid. I have sent the request for MNP 4-5 times but did not get any UPC Code. Every time I get the following message "UPC cannot be generated as there are subsisting Contractual Obligations with your service provider. Please contact service provider for further assistance".

I do not have contract with BSNL as it is a prepaid sim. I went to local BSNL office from I took the connection, but could not help me.

Also called Customer Care 4-5 times, they said that it will be resolved within 12 hours. But no respite when I retry it.

Kindly help as I am unable to use the connection due pathetic network and speed of internet.

Regards,
Ferdous Rahman.