Bharat Sanchar Nigam [BSNL] — UPC code not getting generated for [protected]

My sim is more than 90 days old and I have unlimited pack active on my number but still they are not giving me my UPC code.

Worst part is there's no way to contact them, I tried calling their customer care number and it says incoming call facility to this number is not available. And their office staff also did not provide any help. I have mailed the CMD too in this regard.

This number is very important to me that's why I don't want it to let go.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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