Bharat Sanchar Nigam [BSNL] — validity of mobile service

Address:

Karimnagar, Andhra Pradesh, 505001

My mobile number: [protected]
On 2/sep/2018 my mobile went to inactive. I was Called the Customer care executive, they said to recharge with 110/- by that your number will come to activate. I was done 110/- rupees recharge 2 times. After doing top-up also they are putted my mobile in inactive. On next day i was called customer care, for this issue, they are taken a complaint ( Docket No: 8105AP300220). By today also they are not resolved my problem. From last 4 days they are saying today your problem will solve. Finally today i was done another Top-up with the amount 10/-. they are putted my mobile active, but not extended the validity date. My query is to resolve the issue of two time recharge of 110/- (2 * 110), extend the validity as per the pack.