Bharat Sanchar Nigam [BSNL] — Wrongful charges on BSNL Broadband (Never subscribed)

Address:

99/4A, Bull Temple Rd, Mahantara Lay Out, Kempegowda Nagar, Bengaluru, Karnataka 560019

Hello,

My name is Pramod. I am writing this complaint to report that BSNL has been wrongly charging for Broadband connection since 2015 for the landline number (+9180266**706).

To clarify, we have NEVER subscribed for Broadband on this number. We did have a BSNL broadband connection in the same house, but that was for a different number under a different name.

I request BSNL to provide the following information and issue a full refund for wrongly charging us for Broadband.

1) When was the request to install Broadband on the below account number?
2) Who requested the installation of Broadband for the below account number?

Details:
Account Number: [protected]
Invoice Number: SDCKA[protected]
Plan: 703551/BB-BBG390 CS19/ Spwws 256 kbps to 2 Mbps
Charges- INR 329 per month.

Regards,
Pramod