Bharat Sanchar Nigam Limited [BSNL] — FTTH and voice

Jeetendra8

Address:	560048
Website:	bsnl.in

Dear Officer
I cleared the bill amount of INR 3371 on 11feb2016
Next day onwards the FTTH connection shows OG barred - non payement
Reason is BSNL software has a bug and it took one rupee extra thru online payment
Now my account has one rupee more that makes account balance negative
it seems BSNL software is configured to bar outgoing if the amount is non zero even by one rupee plus or minus
complained multiple times
sorry for inconvenience complaint closed no favorable response
pls help

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.