Bharat Sanchar Nigam Limited [BSNL] — Internet not working | |||||
Hi, I am Premkumar from ambur (vellore district). internet is not working for last 1 month in our area, not only for me, also for my neighbors too. i went and spoke to BSNL official at ambur areound 3 weeks back and they said they will be sending a person to sort out the problems. after 1 week again i reported an issue that no one has come to fix the issue. its been almost 1 month 5 days no action being taken by BSNL officials. Please take necessary action and fix internet issues and waive off last month phone bill. Address: Ramapuram Village Town : Ambur District : Vellore state : tamilnadu. pincode : 635811 Was this information helpful? | |||||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
I lodged a complaint SR#[protected] for broadband not working for more than month and this SR was closed without providing a solution and comments. is this the way you treat customers? since we took the landline and broadband connection I never failed to pay bill. when you expect customers to pay bill before the deadline, we also expect BSNL to serve us better in terms of quality service as a customer. I have visited Ambur BSNL office thrice and informed Concerned staff to look at and expedite the process to fix the issue. but, it appears staffs are reluctant to visit our village and troubleshoot an issue and this applies to all my neighbours. today[protected] i have lodged another complaint SR #:[protected] for the same. Please let me know how can you close SR #[protected] without providing a solution and comments. I need a justification here why internet is not working for more than 1 month in our Village. your service could be one of the reason why most of the people don't prefer to take BSNL connection. very pathetic service. if you are not going to give me a solid reason I will disconnect the service for sure. I am really pissed off with BSNL service in this matter.
Reply
38%
Complaints
15953
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001