Bharat Sanchar Nigam Limited [BSNL] — Land line & broad band not working

Address:	147002
Website:	Land Line & Broadband not working

My Land Line No is 2287002 & it has no dial tone sine the past one week, I am also having Unlimited Broad Band plan & it is connecting sometimes but often gets disconnected. The complaint has been lodged personally on 16.04-16 in Urban Estate Exchange, Patiala but till date it has not been attended.
The cable that connects the Land Line is lying open since the past 12 years & often gets disconnected & time & again the same has been brought in the knowledge of the Exchane Personels but nothing has been done so far to repair it permanently.
From your data base the Number of complaints lodged in this regard can be seen.
It needs only 5 feet pipe which is to be laid 6 inches under the earth to avoid such reccurance again.
Thanking U in anticipation of an early action.
Kuldeep Singh
#2295 Urban Estate, Phase II, Patiala