Bharat Sanchar Nigam Limited [BSNL] — Landline no disconnected on giving disconnection request letter

Address:560102

I submitted request letter to disconnect my landline and broadband congo connection on 23-february-2016 and till date they have not done and me bill for march-2016 month in april-2016. I don't know whom to complain. Customer care will never answer and just disconnected, i have the proof of no. Of times i called customer care. My landline no. Is [protected]. Please help which is the best way to get problem solved
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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Not use full
Sir
I wanna deactivate the bsnl hangama service plan aas soon as possible. please do it immediately. my landline number is[protected].

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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