Bharat Sanchar Nigam Limited [BSNL] — No action

Address:

Ernakulam, Kerala, 682016

Our wifi has been down since Thursday night and we booked a complaint yesterday.However, it is now Saturday evening and these people have still not come to check out the problem.We have no choice to wait until Monday for this problem to be solved(if they even come).This is not the first time this has happened.A similar situation occurred last August where we had to wait more than 4 days for them to even come.We are not some who are obliged to wait for them to come at their own will.As providers of a service, they have a legal and moral responsibility to satisfy the requirements of their customers WITHOUT ANY DELAY