Bharat Sanchar Nigam Limited-BSNL — No progress in application for new broadband connection

Address:

Dharwad, Karnataka

Devangpeth, Hubli . this area is facing serious problems with the well reputed government telecommunication firm BSNL . To start with there is no ftth facility for which i cannot blame them because they might have taken it as a recently extended area but in actuality there are many more extensions beyond this area to this date[protected], but even for a land line based broadband connection When i approached the local bsnl office last year they said " sir, there is line fault in the entire area and the lines are very old (rusted in their gist of context) so we are not able to provide you even with a landline", even some officer said " there are no more lone pairs to give connection to you ". Sincerely i don't know since which year the problem started .its not only me facing problem many of others who had connection way before have problems regarding clarity and speed and other stuff, even some disconnected the connections as well. they tell the same story given above to every other person who goes with a request from this area . Its like either they don't want to work or they are not powerful enough to take action . 2 months ago i had applied for a connection anyway thinking that by at least looking at new connection request they might consider taking a word to senior official, unfortunately i'm still without a connection . Being a citizen am i not worthy enough to request something this small from a govt., body, by considering all other brands in the similar industry who are looting money like anything from the customer i would like some/any one from bsnl to help me to resolve my issue if possible or else the story in quotes is readily available for copy and paste anyway.