Bharat Sanchar Nigam Limited [BSNL] — Refund for account closure not received from bsnl

Address:

Gurgaon, Haryana, 122017

For my landline no[protected], I have got confirmation of disconnection on 28th Jan. But so far I have not received refund of my security of 1100/- paid to bsnl.

I have written multiple emails to sunder lal (Incharge officer BSNL grievance) and BSNL grievances at "[protected]@bsnl.co.in" [protected]@bsnl.co.in

It is highly shameful that GOVT ORGANISATION LIE BSNL IS NOT ONLY POOR IN SERVICES AND GIVES POOR SERVICE, BUT THEY ALSO ARE EXTREMELY POOR AT SETTLEMENT OF CLOSED ACCOUNTS AND RETURNING SECURITY..
I AM STILL GETTING BSNL BILL S EVEN AFTER CLOSURE OF MY CONNECTION WHICH SI PROOF OF CARELESS AND WRONG BILLING BY BSNL.