Bharat Sanchar Nigam Limited [BSNL] — Send letter asking to pay cash and meet with sr. Account officer (Cmts) with threaten to my dead mother name.

Address:

712232

My mother Suchitra Paul was died on 24th April, 2014 after her dead we surrendered land phone[protected] and mobile (manik-jor plan [protected]) connection. Nominee already got security deposit amount return. The mobile (manik-jor plan [protected]) already port to other operator as BSNL generate bill after surrender it. Now BSNL send a letter addressing to mother name with threaten to pay bill, (though she is not alive) otherwise they lodge a FIR. Here I have attached mother death certificate, security return as passbook snap shoot, new operator bill, BSNL last payment receipt. I can pay this amount but it is a question of ethics!! 1) One more thing letter written on[protected] but send to me[protected]stamp snap shoot is attached) threaten statement written as "pay the entire dues by cash within 15 days from the date of issue of this notice." why you send letter after 87 days of this statement? 2) Why they want only cash not online payment or cheque or money order etc. it is exam time of my engineering students from Monday to Saturday. 3) How a dead person can meet you? 4) If there is really a due, why you do not generate a bill? 5) Why you have not send bill till date?