Bharat Sanchar Nigam Limited — NON-RECEIPT of my Postpaid Original Bill for No.[protected]

Since last four months, I am not receiving Original Bills every month even before the due date of payment. Moreover, I have to visit DumDum BSNL Office for making payment as well as taking Duplicate Bill which they do not provide and harass me in every way. Although intimation about the amount for payment alongwith due date are usually intimated to my registered mobile, the same bill is never sent to my residence even by due date. For going to DumDum BSNL Office every month for payment by the last date, I have to incur about Rs.300/- for travelling expense by taxi. Moverover, they intimate us that the bills are prepared and sent to the customer by their Hare Street Office. Thus, they are instead making harass to the customers, specially me. Why the Bills are not sent well before the due date for payment by courier Post or Speed post instead of ordinary post where is no authenticity about the sending bills to the customer well before the due date. In this circumstances, total cost as traveling expenses incurred by me every month as compensation is to be reimbursed to me by BSNL Authority for meeting unnecessary expenses as well as to avoid mental harassement. It may be stated that I need original Bill for reimbursement from my Office INDIAL OIL Cor.