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Bharathiar University — degree certificate regarding

My name chandhni s. B.com graduate reg no. 132ac4546
I have applied for degree certificate on 22 dec 2017 by paying 1700 rs for receiving it within 20 days. I have attached all the required documents. It been nearing to a month and there is no response from the university. Iam in urgent need of the certificate as it affect my studies.
Kindly do the needful.
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