| Address: Mumbai Office B-05,Shree Swami Samarth CHS,Sector 1 Sanpada, Navi Mumbai 400705 |
| Website: bhashsms.com |
Dear BHAS SMS,
I hope this email finds you well. I am writing to express my disappointment and concern regarding an incident involving one of your executives, Sourabh, and a promotional message campaign that has left me feeling misled and dissatisfied.
Recently, I received a promotional message via WhatsApp from Sourabh, promising lucrative returns on investment in your services. The message indicated that by investing 4k yesterday with a 30% return, I would receive a total of 1.30 lakh messages to utilize. Intrigued by the offer, I decided to proceed and make the investment, expecting to benefit from the stated terms.
However, to my dismay, upon checking my account today, I discovered a significant discrepancy. Despite the assurance of receiving 1.30 lakh messages, my account only reflects a balance of 55 SMS credits. This glaring inconsistency has left me feeling misled and dissatisfied with the services provided.
Moreover, Sourabh assured me that upon investing, I would receive a refund of 1000 rupees. Yet, no indication or action has been taken toward fulfilling this commitment, adding to my frustration and disappointment with the situation.
For your reference, my ID is ADIYOGITECHNOSOFT, and my registered number is [protected].
I kindly request that you investigate this matter promptly and provide a resolution that aligns with the terms originally promised. I need to regain trust in your company and its representatives, and I trust that you will take the necessary steps to address this issue satisfactorily.
I appreciate your attention and look forward to a swift and satisfactory resolution. Please feel free to contact me via email or phone to discuss this matter further.
Thank you for your understanding and cooperation.
Sincerely,
NAVNEET KHICHI
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