I used bhim app to transfer rs. 9999 to my friend's account on 22nd april 2017. But rs. 19998 are debited from my account even though my friend has received rs. 9999 only.
I have been tracking the issue since then (Its been 2 months now) and have forwarded it to customer care & support. [protected]@sbi.co.in multiple number of times but no one is responding.
The details of my bank & upi account are as follows -
— sbi savings account - [protected]
— branch name - transport nagar, haldwani
— phone no. For upi - [protected]
— virtual payment address-[protected]@upi.
— virtual payment address of my friend - [protected]@upi.
— transaction id for the successful transaction of rs. 9999 is[protected].
— transaction id for which money was debited but not transferred to friends account is[protected].
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