Bhima Jewellery — Money has not yet refunded

I had ordered an earring for my daughter on Jan 6, 2022 and the expected delivery was on Jan 29.I waited for more than 1 month and I didn’t receive the product.

I cancelled the order and the money has not yet refunded even after 8 working days.I contacted the customer care several times and no proper response.

Kindly do the needful