Bhopal City Link [Bcll] / Mybus Bhopal — Driver and conductor are behaving very badly

I travel daily by TR1 from Sargam talkies stop and the driver of TR1 named Rajendra is so irritating and mannerless
He always misbehaves and abuses everyone every traveller. And one more thing everytime changes route from Ishwar nagar stop he never goes from sevoy stop and because of that every time I face issues. One more person is also in this the ticket checker he never says something to the driver and always supports him. This complaint should be take. Seriously because I am complaining second time. Otherwise I will choose another option this time. That will be very bad for them