Bhopal City Link [BCLL] / MyBus Bhopal Complaints & Reviews

I am writing to formally lodge a complaint regarding an incident that occurred during my travel on 23 nov 2025, bus number MP04PA3673, SR4.
On boarding the bus from Karond to Alapna trihara, I requested a printed ticket for my journey. However, the conductor, who identified himself as Tripati, informed me that he did not have a ticket machine and instead provided a handwritten slip with the fare mentioned on blank paper. When I insisted...

Sir, मैं सलोनी वंशकार, chalo travel card no. Is [protected] है, महोदय भोपाल में संचालित BRTS BUS से सफर करने के लिए chalo.com/bhopal website se chalo travel card date 09/04/2023 को 100rs price pay कर online book किया था जिसमे SR2, SR4, SR8, TR1, 115, 116, 204, 208, 308 and 309 buses ke liye यूजेबल...

Today 15.05.25 around 10.00 am I lost my phone on SR4(MP04PA4409) and I am not able to contact the bus.. please resolve my problem and help to find my phone.

Please call on [protected]

I am travelling from vardhaman to Isbt and conductor give ticket but did not give my change and use abusing language so please look into the matter. I have given 50 Rs but conductor return only 10 Rs. I had facing very bad experience.

Ticket No : [protected] 083172
Date :- 14/05/25 Time :- 18:08
Ticket Price :- 30 Rs
00001800 Bhupendra KI 3931

I've lost my wallet in the SR5 in the route Board Office to Vidyasagar at 7:30 PM on 18 November 2024 .
Wallet is of brown colour and brand name is baggit
It contains cash, IDs and ATM cards
Contact Details
Rakshita Namdev
[protected]

Myself cdt Ravi 1 MP CTR Indian army
When I am travelling in the bus conductor is not printing tickets and saying that machines is not working

Complaint Against TR4 Bus Driver and Conductor

Date: [Insert Date]

To Whom It May Concern,

I am writing to formally complain about the behavior of the driver and conductor of the TR4 bus, registration number M404PA4411, which was operating around 2:45 PM at the Top and Town New Market.

At this time, both the driver and the conductor appeared to be under the influence of alcohol. Their conduct was inappropriate, including:

1. Disruptive Behavior: They were loud and unruly, causing distress to passengers.

2. Neglecting Safety Protocols: The driver was driving erratically, which posed a safety risk.

3. Inappropriate Language: Both individuals used offensive language towards passengers.

This behavior is unacceptable and endangers the safety and comfort of the public. I urge you to investigate this matter promptly and take appropriate action.

Thank you for your attention to this serious issue.

Sincerely,

I take a bus from Karnod cho to Beema Kunj, the normal charge is ₹25 but in ticket price is ₹30.
I know there is big problem in bus system, why they charge not me also other peoples more than ₹5, this is not a small issue, you have to solve this as soon as possible.
Details :-
TICKET NO. : 010124060812030005805
DATE : 08/06/24 12:03
SR4 Bus

I am a Monthly pass holder of TR4B bus and updowns from mandideep to board office daily.
Some times earlier the last bus from board office to mandiddep came on 8:13 on boardoffice and after some time the bus came early and the time was 7:55 and now the thing is that the last bus is not coming and the last bus depart from boardoffice on 7:30.
But everyone is not able to take this bus like me and paying extra charge daily for traveling to home even I have chalo bus pass and one thing also that the contact no provided by the operator is also like Tr4b bus. Many times not picking up the phone and if they pickup then Don't listen the issue seriously and speak white truth.
So plz take some major steps for fulfilling customers need and satisfaction especially for tr4b bus route.
Thank you

TR4B Timing ( 8:35 to 8:45 ) they are not stop their bus at chetak bridge and may be bus are start from chetak to mandideep but 08/05/24 and 09/05/24 please focus on these issue because i have my bus card but because of these i am facing issues

Bus no.115
Bus registration no:-MP04PA4071
Conducter name:-sourav lodhi
From:-mp nagar destination:-ratnagiri

We three boys were travelling in a bus the conductor given is the ticket in which nothing is printed.in bottom of the ticket ot was mentioned that the conductor has made ticket of one passenger and from gandhi nagar to new gandhi nagar which cost only 7 rs and he had taken 67 rs from us.he will give7rs to bcll and rest he will take it.

And when we and other passenger tried to tell him the issue he said that”its the companies fault not mine”

This kind of corrupt passenger is not needed as they can lead to loss to bcll.

From now i will never travell in buses of bcll because of this incident

Tr-4 Overspeeding And Overtaking near RKMP Board Office, nearly crashed my scooty

Regarding the misbehavior of the conductor when I entered the bus I asked him for 2 adult tickets and he took money from me after 3 to 4 minutes taking when I asked him to give me a ticket then he replied I wouldn't run I will give you tickets. Then he gave me 3 adult tickets instead of two and asked him why he cut 3 adult tickets suddenly he started screaming at me abusing me and saying because of you I’ll suffer loss. He was not giving extra he had to return and again I told him I just wanted 2 people adult tickets he said I’m doing a favor to you and screamed again. And his behavior was not acceptable at all as a woman it harmed my dignity. Please take serious action against the bus conductor of number plated: MP04PA4409 or else I have to take this matter to the competent authority.

Hello sir, mera naam Neelesh Lodhi hai sir mene kuch din pehle hi 800Rs.bcll bus pass banaya hai lekin ab bus conductor pass accept nahi ker rahe hai or sahi se bata bhi nahi rahe hai ki kyu nahi chal raha hai bcll pass please help

Sir mene abhi kuch din phehle 800 Rs. bcll Bus pass banaya tha college jane ke liye, mene sr4 bus ke liye hi bcll pass banaya tha or ab ye work nahi ker raha haii sir ager ye nahi chal raha to aap mere paise mujhe refund ker dijiye

Today I visited in City Bus from Nadra Bus stand to Bharat Talkies and the fair of this route is 7₹ only but the ticket conductor[protected]Anil Gupta) 3728 took charges 10₹ then I told him kiraya kitna hai usne kaha 10 hi lagte hein, I said ticket do usne bahut der baad mushkil se 7₹ ka ticket bana ke diya, mene kaha jhuth kyu bola ki 10 hi lgte hein, He said ki change nhi the jabki uske pass change the mene dekhe the..., problem ye nhi ki usne 3₹ rakh liye but wo pure 10₹ hi rakh raha tha, ticket bhi nahi de raha tha, upar se jhuth bol raha tha, agar wo phle hi ticket de kar mujhse bolta ki chhutte nhi h to koi baat nhi thi 3rupey koi jyada nhi hai, but usko pure 10₹ hi bachane thhe, mere kehne ke baad mushkil se to ticket diya or change thhe tab v pure 10₹ hi rakh liye, please took action against this person.
Ticket no : [protected] 778108
27/02/2024 10:18 006D City Bus

00020771 Anil Gupta 3728

Hi,
I have travel from board office to 1250hospital bhopal, they took me different route and taken 10rs when I asked for ticket they given ticket for 2 person, I was single. Why I asked why you took for 2 he told it cost 10 only and abused also

Bus No: Mp 04 PA 4381 today 12 feb morning bus at 8:30 am the bus conductor taking money and not giving a ticket. Bus conductor take money from all bus and does not give a ticket to a single person we ask for ticket so he is saying I will not give you ticket Bus No:208.

Sr8 is not running after 7.30 from bairagh to coach factory i use bus to travelling from board office to coach factory but there is no bus travells through the route after 7.45 this is very inconvenient

I have booked my ticket online than too i havent hot my seat