Bhopal City Link [Bcll] / Mybus Bhopal — Mobile bus pass new to old device transfer

Address:

Bhopal

My name is Jyoti Singh mobile number from which I am using it is [protected]
I have 800 rs plan i daily travel Ashima to lalghati On 3rd April my mobile got swichhed off due to battery down I was travelling in bus so I opened this app on my another device and used it from Ashima to lalghati and uninstalled it from that mobile, now I am trying to get it on my mobile back but I am not able to do so please help it's urgent