Bhopal City Link [Bcll] / Mybus Bhopal — tr4-a city bus not coming on its route

From 16/07/2019 tr4-a bus is not coming on its route niether it is showing is location on chalo app. Many people are facing problem who go for work and students are also facing problem. Please inform why these buses are not coming on route nd until when it will not work on their routes. Tr4-b is working on its route but it comes in a condition where it is impossible to get into the bus bus it comes full. Even tr4-airport has stopped on its route. Kindly please inform about the condition of the bus tr4-a that when it will start again on its route so that people will not face any problems regarding city bus issues.