| Address: | 600086 | | Website: | www.biglaundry.com |
I gave 37 clothes to big laundry. I have been told that they will deliver on 26th. But till 30/12/2015 they have delivered the clothes. I have called them plenty of times daily but they always replied that they will get delivery tomorrow. I have undergone lot mental stress due to this. I have also sent many emails regarding this. But no response from them. I have argued with them by calling them and even dropped email to deliver clothes and cancel the subscription, But still no response. They are telling vehicle break down as reason for not delivering clothes all the time. I am totally fed up. Now I need my money back and they have to answer for the trouble they caused and mental pressure that I had due to them. Was this information helpful? | 
We are extremely sorry for the inconvenience caused to you. We apologize for the inconvenience caused to you. Since the service given to you was in the year 2015, we delayed in sorting the issues. As per the Management decision we have already taken prior action on the concern Person. We have already sorted out all the issues of the customers and doing our best in the industry. Big Laundry is responsible in resolving all the customers complaints and also resolved each and every customers issues till now. Now our Company Big Laundry has done more innovative changes in the service.
Big Laundry has got good customer support and team to resolve the issues within 48 hrs of time. Customers are feeling good and satisfied with the service given by us. The reviews and support from the customers proves the success of our service. Incase of any clarification you can reach our customer service desk for more details.