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BigRock India Complaints & Reviews

www.bigrock.in
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Last updated Oct 26, 2023
Complaints 90
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B
bhupender9034813556
from Mumbai, Maharashtra
Feb 18, 2017
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Domain name

Address: Kaithal, Haryana, 136027
Website: www.bigrock.com

An unethical way of business!!
I was trying to purchase a domain name online from bigrock.com that was www.mahakaya.com .it was available for 649/yr so i called bigrock sales department regarding some support and ask the price again it was varsha raikar who picked up the call and confirmed me the same price but when i told them i have already registered a company by the name mahakaya, then they put it under premium domain .now it costs...
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L
Lov Singh
from Lucknow, Uttar Pradesh
Feb 10, 2017
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Suspended My domain and now not responding

Address: Bhagalpur, Bihar, 812001
Website: www.devbro.in

Hi There,

My Domain is www.devbro.in they sent mail that your domain name is suspected for fraud and you need to give your detail, I sent them my UID(Aadhar) and then the suspended it by saying it's not your address proof. I have been using this domain for last few years and has multi domain hosting and I am managing various websites under same panel. Due of suspension I am unable to manage those since not able to login into...
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M
Mudassir Khan
from Mumbai, Maharashtra
Oct 30, 2016
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Cheated me by auto renewing domain

Address: Aurangabad, Maharashtra, 431001
Website: gkfoundationindia.com

Cheater big rock renewed my domains without my permission.

Gkfoundationindia.com and gkfoundationindia.org

My auto renew was off. I rechecked it. It was off for both domains.

I mailed this to big rock customer care they said can't be reversed because according to them my auto renewal was on.

But my auto renewal was off. Still they renewed it.

I had very bad experience...
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S
Shopizy
from Bhubaneshwar, Odisha
Sep 15, 2016
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Resolved

Single Hosting

Address: 760001
Website: www.shopizy.in

My site down since last 6 days and for that i contacted the support team they informed me that due to maintenance at their server, site is down. after 2 days again i contacted but since than they only ask for time but never come up with any result. since 9th Sep'16 site down. every time they claiming this is due to the SSL but the certificate installed in the month of July and the issue comes in Sep.

this clearly indicate that...
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Braj bhushan Kumar
from Delhi, Delhi
Aug 28, 2016
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Bigrocks unethically saved my credit card and used for auto renewal of my order. I had not opted for auto renewal.

Address: New Delhi, Delhi, 110033
Website: bngroup.in

Very unethical practice by bigrock. When u purchase any service/product of bigrock they keep auto-renew button on.

We forgot to keep the auto-renew button off and the auto renewed processed. But i didn't wanted the service, thus on the same day we informed about the issue. But unlike other reputed international vendors like bluehost etc. They refused to return the amount.

They are as per their name bigrock,...
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T
TrueOpinion
from Bengaluru, Karnataka
Aug 10, 2016
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Listed Fraud Company in Design exchange

Address: Bangalore, Karnataka
Website: www.bigrock.in

I came across www.devbro.in though Big rock design exchange listing. I have purchased a domain name with bigrock and was unable to purchase the hosting space because of a spelling mistake which was caused by devbro (lov singh) - while he was making the puchase via teamviewer login in my computer.Lov Singh from devbro has assured me that he has purchased a hosting space from bigrock on my behalf and charged me Rs 2535 for an unlimited plan...
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A
akhil lakhani
from Delhi, Delhi
May 26, 2016
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Very poor service

I have been using BigRock's services for a while now. i have two domains and hosting services with you guys. Everything was fine until now as I was not using services (Read Mails) very frequently. For the past two months I started using and picture became clear to me. My Email Services stopped working for third time in past one month. Nobody from your team provide a permanent solution or tell about the problem clearly. Everytime I have to...
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H
his1792
from Mumbai, Maharashtra
May 8, 2016
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Multi domain hosting

Address: 204101
Website: www.bigrock.in

The service for the first 2 months is good, but once your refund period is over, all your websites your down with 502 bad gateway error or 503 service temporary unavailable error. I am using wordpress, the most popular cms and using popular themes and plugins, even then they are killing mysql queries and forcing to buy vpn or otherwise they will make your websites down again and again. They are just cheaters, when you complain them, they...
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A
akmmhto
from Kolkata, West Bengal
Apr 29, 2016
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Fake and fraud service

Address: 831017
Website: servicezone.in

I made a website and hosted it on bigrock linux premium hosting of 2399/- per year.
In the main page of their website www.bigrock.in they clearlt posted about the plan,
1. Unlimited disk space
2. Unlimited traffic
3. Etc etc...

And also a "*" mark on price tag..
But this condition is only applicable on price of the plan..

I purchased it..
Now i made my site...
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A
alfenster
from Chennai, Tamil Nadu
Apr 28, 2016
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Fraudulent use of credit card

Address: Gurgaon, Haryana, 600013
Website: www.bigrock.in

Big rock has unlawfully saved my credit card information and used it to debit money from our card without any consent and authorization. Total amount is 7116.00. Below is the transaction detail.

1) receipt details
Receipt id: 53562634
Receipt description: received inr 579.0 for payment for invoiceid(S) : 53562633 via pay.Pw (Ref: payment-c[protected]
Receipt amount: inr 579.00

2)...
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S
sajidalisaiyad
Apr 17, 2016
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Stelling domain name

Address: Pune, Maharashtra, 411057
Website: bigrock.in

I tried looking for a keywords to purchase a website with domain name indianarts.com last night and today in the morning also it was available till i wanted purchase now and all of the sudden the domain name is gone and available to purchase with 83 lacks !! It was available with standard .com changes.

It is indeed unethical and illegal activity, i would like to get some clarification on this act and would prefer to go through...
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S
Supraweb
from Gadhinglaj, Maharashtra
Apr 3, 2016
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Auto renewed

Address: Raigad, Maharashtra, 410210
Website: Appdaddy.in

Very unethical practice by bigrock. When u purchase any service/product of bigrock they keep auto-renew button on.

We forgot to keep the auto-renew button off and the auto renewed processed. But i didn't wanted the service, thus on the same day we informed about the issue. But unlike other reputed international vendors like bluehost etc. They refused to return the amount.

They are as per their name bigrock,...
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F
Fairworldwide
from Karaikkudi, Tamil Nadu
Mar 10, 2016
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Transfer of domain

Address: Mumbai City, Maharashtra, 400069
Website: www.bigrock.in

I had paid for renewal of my website
http://fairworldwide.org
the full amount Rs. 689 in time as per their demands on 14th March 2015. They renewed and later I found that the services were terminated after I recieved call from people who found the link not working.
This was embarassing and loss of reputation for me.
Repeated querries were either not replied or said that the payment was refunded which was not true.br...
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A
Annoyed User126568
from Bengaluru, Karnataka
Oct 22, 2015
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Website down Bigrock fraud and third grade service

My website has been down for 1 week because of some crap happening on their side with their domain forwarding service. Their customer support is pathetic, everytime I end up spending 20Rs on a call and I have ended up spending almost 150 on that besides 23 mails send to them over this week, but they have simply stopped replying on the mails. They have deliberately blocked people to write on their facebook page. It is a clearly a fraud company...
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S
Sharma Puneet
from Pune, Maharashtra
Oct 21, 2015
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Email issue

Address: 462038
Website: NA

Since last two days i have been having issues in my email from the multi domain user account but non of them have been able to give me an answer or resolve the issues leave apart they have not yet given me the cause of the issue. Pathetic service and i will move all my domain to another service provide now....
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S
seogenie
Sep 30, 2015
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Domain Suspended

Website: BigRock.com

Beware they are the biggest scam ever online.Don't buy domains from them! I bought a domain name 10 days ago and today they sent me an email telling me that my domain is involved in spamming activities. They send me 2 sites that my domain was suppose to be blacklisted! When i manually check on these 2 sites, my domain was NOT BLACKLISTED AND NT EVEN LISTED ON THESE SITES. My domain is completely new, never registered before,...
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R
rajeshm36
from Jaipur, Rajasthan
Aug 14, 2015
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Fraud company big rock

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi friends BIGROCK miss used my credit card for renewal they used my card personal details and made transactions without my permission which is ill legal . I am taking legal action against this fraud company be aware of this fraud company. Receipt ID: 53895253 Receipt Description: INR 529.0 for Payment for InvoiceID(s) : 53895252 via Pay.pw (Ref: Payment-C[protected] Receipt Amount: INR 529.00 dated 02-8-15 rajesh [protected]...
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V
Vaibhav Chawade
from Mumbai, Maharashtra
Aug 12, 2015
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Websites down from past 6 days

Address: Mumbai City, Maharashtra

I am having Multi Domain hosting plan for my 7 websites and last Friday all my website's folders were deleted from BigRock servers and now after 6 days they could restore only 3 websites and 4 are yet to be restored, they don't lift the phones and their service is very ridiculas. They just ask to create a ticket and on-line chatting just gives political answers no resolution of the problem. My name is Vaibhav and I have the account with...
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I
ishubansal
from Gurgaon, Haryana
Nov 29, 2014
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Not providing services

I've purchased reseller hosting with Bigrock. With hosting services they provide emails as well. Recently I tried their mailing services but they said I have to purchase separate service for that. I was communicating with them since 7th, November 2014. But they were taking too much time in replying. Multiple times they provide me wrong information as well. Now they are not replying to my mails as well....
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tantea123
from Delhi, Delhi
Oct 17, 2014
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bigrock support not supporting in anything

I have bought an Hosting plan from bigrock for one year but and i have payed them through NetBanking of Rs.2036 but the payment was debited from my bank account after the payment has processed it shows Pending payment please pay now. After this i have contacted support they say we have not received the payment yet... And they said to wait 24 hrs now after 24 hrs they tell me to wait another 24 hrs ...This is so crazy that i cannot tell...
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