Bigsop.com — Order not delivered and money is also retained by them

Address:

Bangalore, Karnataka

Sir, As per attached letter I have demanded saree of Rs 1135 +80 (as a delivery charges) and made payment but now they expressing their inability to deliver the product as product is not available with them at the same time not refunding my hard earned money. I have paid twice through online Rs 599 +647= 1246/- . There approach and business policy seems to be fraudulent and keep on trapping customer. I want to know how to encounter such type of agency. i think they are not afraid of our country law and order.Pl suggest me how to take them on task so that this kind of mischief operation in our country will stop. My Orders Sr Category Product Description Order Date Price 1 Great Offer Apple Iphone-5 28 Apr 2014, 18:47 PM Rs. 599 2 Bhagalpuri Silk Sarees Cream & Golden Colored Bhagal 20 Sep 2014, 21:19 PM Rs. 1215 BIGSOP.COM No:-65/7, 2nd Floor Agara Village Begur Hobil, South Taluka Near Agara Bus Stop BANGALORE-560 102 Office: [protected], [protected] [protected] Email :[protected]@bigsop.com Your Payment has been successfully recieved. Thank you for your order from Bigsop.com Order No : 91709887 Order Placed On : 20 Sep 2014, 21:24 PM Your product will be shipped from our warehouse in 5-6 working days Billing Address AK Ojha Type C/5/1 TAPS colony, PO-TAPP via Boisar dist-Thane(Maharashtra) Boisar Maharashtra INDIA 401504 [protected]@yahoo.com [protected] Sr Category Product Description Price 1 Bhagalpuri Silk Sarees Cream & Golden Colored Bhagal Rs. 1135 Bigsop Points Redeemed : 568 Shipping Charges : Rs. 80 Sub Total : Rs. 647 Regards, AK Ojha [protected]