[Resolved]  Bigsop.com — Rs399 have been blocked and not allowed to be redeemed by online portal Bigsop

I have paid Rs.799 to the portal regarding purchase of Mobile phone, but the same was transferred by the online portal M/s. BIgsop company, into bigsop credit points, being 1 point equal to 1 rupee. Out of 799 points, 400 points have been redeemed against purchase of speaker; however balance 399 points are not redeemed against any further attempt of purchase by me. I have tried to call up customer care department but no body is attending the phone and they are not replying to my Email also. Please help me to get back my money amounting Rs399/= from the online portal Bigsop.com. From; Naveen Kumar Parmar 2235, Sarojini Kunj GAIL Gaon Dibiyapur Dist. Auraiya (U.P.)