Bikayi — Fraudulent Sale

Website:

www.bikayi.com

I used bikayi.com portal to buy a PS5 from seller named “Game Addicts”, Ph No: [protected]. The cost of the product (inclusive taxes) was Rs. 50, 398.95. I made the purchase on 3 Jan, 2021 at 8:20 PM IST. Right after the purchase the seller stopped responding to any messages and has also stopped receiving the calls. I contacted the complaints dept. of Bikayi.com but they aren’t helping me with the refund.
It was the responsibility of portal to vet the seller and ensure that the company is legit. In this case, i would request the portal to refund the amount fraudulently stolen from me on the impression of sale.
Attached are screenshots of receipt.
Below is the link to receipt of sale:
https://d.bik.ai/p/jNvk