Bikayi — No order received,says paid product was delivered

Address:Nanda nagar, Indore,anadhya Pradesh,452011
Website:gbcartsupplies.com

My prepaid order 35-x2 from GBC art supplies to be delivered from bikwyi website was not received and it shows delivered.
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Hello Kaustubh,
Apologies for the inconvenience caused to you
At Bikayi, unlike marketplaces like Amazon, Flipkart where the goods are sold under their brand name promoting sellers, is a website builder only, using which people can build their websites. We do not directly get involved in the promotions/orders/deliveries/returns of the products
But, in order to provide better experience to end customers, we will be glad to help with whatever we can
May we ask your mobile number, order ID and the store link from where the purchase has been done so we can check and assist you further
Hello Sir, we apologise for the inconvenience. We understand your concern but Bikayi is a website builder and we don't directly get involved in the selling of products. But to make your experience smoother, we have built a portal where you can register your complaints -https://docs.google.com/forms/d/e/1FAIpQLSfmVXyFYOTVRL0JQnYPpu-sVPhiad--Ka3lkgM...

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    Nanda nagar, Indore,anadhya Pradesh,452011
    India
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