Billdeskbqr.[protected]@hdfcbank — I paid 500 to Billdeskbqr.[protected]@hdfcbank but recharge not done

I paid 500 to Billdeskbqr.[protected]@hdfcbank but recharge not done. Payment was done from Amazon upi on july 1 at 11:32 am. Amazon cx service says amount has been received by recipient but tata sky cx service says it is not reflecting at their end. Plz refund my amount.
Tata sky subscriber id: [protected]
Transaction id:[protected]