[Resolved]  Billjunction.com — Recharge payment for kesco smart meter

Address: Bansmandi kanpur

Hello sir/mam

I have a issue regarding recharge payment for kesco smart meter acc no. 17135724
Reference no. IGALRQLQT3
I recharged my meter account with Rs1000 at 4:09 am on 7 aug 2021 through your merchant site billjunction.com via sbi net banking
But the account did not reflect with the desired balance and the amount was also deducted from bank account

Kindly look into the matter