Billroth Hospitals — Complaint regarding the staff action towards the patient

My father Mr Ramesh L has been admitted in the billroth hospital shennoy nagar he is a kidney failure patient for past two years, since from today morning he have been came for doing venogram they have given a appointment at 2:30pm at empty stomach they have been postponed the x- ray till 5 coz of empty stomach he breathless control the bloody nurse have been simply lame excuses whose is held responsible for the patient life
We have lakhs and lakhs and the hospital has no responsibility towards patient life i need a immediate action towards the thing happend