Binomo Complaints & Reviews

Binomo needs to take strict action against scam agents on the platform. I have been coming across a few of them recently. Hopefully, customer support will take care of it.

Mar 20, 2023

Complaint marked as Resolved

Verified Support

Mar 18, 2023

Binomo Customer Care's response Hello!

Our company is striving to provide measures to prevent scamming issues.

Also, do not share your account details with anyone for the safety of your account.

In order to review your case, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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It is time Binomo updated the indicators on their platform and provided better trading tools to VIP clients so we do not lose out on funds. Hoping to see this change soon.

Mar 13, 2023

Complaint marked as Resolved

Verified Support

Mar 13, 2023

Binomo Customer Care's response Hello!

Your opinion has been received and will be given attention, so that we can make our platform more accessible and enjoyable.

Also, we are working to increase the number of tools for you and to make the technical analysis deeper in different versions of the platform.

If you have query related to platform then please contact our Customer Support at [protected]@binomo.com

Thank you

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Upon running into a problem, I contacted an agent for guidance. However, the agent started to ask for my personal information and login details. When I told him this was against the rules, he threatened to block my Binomo account permanently. Beware of fake agents, everyone.

Mar 13, 2023

Complaint marked as Resolved

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Binomo keeps requesting account verification whenever I try to withdraw my profits. There should be no problem when I submitted my documents last week. Why are you still asking for the documents? Were they rejected? Please look into this.

Mar 11, 2023

Complaint marked as Resolved

Verified Support

Mar 11, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance, and for this reason verification may be requested again after making a deposit with a new method. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the information related to verification by email.

We're looking forward for your answer!

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I cannot use my Binomo account, and it shows that my account is blocked. Customer support has yet to reply to my query. Please look into the matter, Binomo. I wait.

Mar 12, 2023

Complaint marked as Resolved

Verified Support

Mar 11, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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Binomo needs to take strict action against scam agents on the platform. I have been coming across a few of them recently. Hopefully, customer support will take care of it.

Mar 11, 2023

Complaint marked as Resolved

Verified Support

Mar 11, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent scamming issues.

In order to review your case, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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Upon submitting a withdrawal request for my amount, Binomo asks me to verify my account. How many times should I send you my documents for verification? Is anyone even paying attention to client requests? Please look into this matter.

Mar 2, 2023

Complaint marked as Resolved

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

Please note that verification on our platform implies providing proof for all payment methods previously used for deposit.

For this reason, verification may be requested again after making a deposit with a new method.

In order to check the situation that you reported us, please contact our support team via registered email id at [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification.

We're looking forward for your answer!

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Having a VIP account on any platform means you receive VIP treatment. Binomo is treating me (a VIP client) like any standard client. The agent has yet to respond, and my queries have been going unanswered for a while now.

Mar 2, 2023

Complaint marked as Resolved

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

We apologize for any inconvenience caused.

You are our valued trader. Your opinion has been received and will be given attention so that we can make our platform more accessible and enjoyable.

We request you to contact us via email: [protected]@binomo.com or chat.

We will check your situation and process your request on a priority basis.

Thank you!

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What is going on, Binomo? The deposit process always goes smoothly, but whenever it is time for me to withdraw my amount, there seems to be an issue. The platform keeps asking for verification even though I have sent you my verification documents.

Mar 2, 2023

Complaint marked as Resolved

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

Please note that verification on our platform implies providing proofs for all payment methods previously used for deposit.

For this reason verification may be requested again after making a deposit with a new method.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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After a few months of inactivity, I opened my Binomo account and discovered that the platform had charged an unnecessary monthly cost. Upon contacting customer support, I learned that they deduct this monthly cost if there is no trading for 90 days. The charge is excessive and should be decreased!

Mar 2, 2023

Complaint marked as Resolved

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

The subscription fee is one of the rules of the platform. Binomo starts deducting the subscription fee three months after your last trading activity.

However, do not worry if you don't have enough funds in your balance. Your balance will be 0 and you won't have a negative balance.

If you have funds available in your balance and fulfil the withdrawal conditions, you can withdraw your funds before the deduction!

Please, contact us via email: [protected]@binomo.com our concern department will look into your opinion.

If you have any other queries, please contact us, and we will be happy to answer as soon as possible.

Thank you!

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I have been trying to withdraw my amount from Binomo for the past few days, and it keeps instructing me to verify my account even though I have already sent my documents to them several times! What is going on?

Mar 2, 2023

Complaint marked as Resolved

Thank you Binomo support team for resolving my problem.

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

Verification may be requested again after making a deposit with a new method.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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I have heard Binomo verification is easy, but my experience says differently. I have submitted my documents to the platform several times, and they have yet to respond to or accept them. What should I do?

Mar 2, 2023

Complaint marked as Resolved

Verified Support

Mar 01, 2023

Binomo Customer Care's response Hello!

At the moment, we have launched a new automated document confirmation system, which will allow you to complete verification within a few minutes in most cases.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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Binomo has managed to make me so frustrated. I have been trying to withdraw my profit for the past week, and every time I click withdraw, the request gets rejected. At least tell me why you are rejecting my withdrawal request.

Feb 19, 2023

Complaint marked as Resolved

Verified Support

Feb 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email at [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

We are awaiting your reply!

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After years o[censored]sing the Binomo account without any issues, the platform has disappointed me by blocking my account for no apparent reason. Why would you block a user's account even if they have followed all the rules?

Feb 18, 2023

Complaint marked as Resolved

Verified Support

Feb 18, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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I have deposited money in my binomo real account but no money is added in binomo plateform and showing pending
My deposit is pending since 2days but no real money is deposited in binomo account and i want my money to be refund as soon as possible
here is my detail:
Transaction ID 0e3be0c463066cd0c27f81457b85e13a | Personal ID[protected] | Date 2/12/2023 | Deposit + 10 000 INR
here is your payment provider detail : NAME- Gopal Krishna, Mobile number - [protected], contact him and tell him to refund my money
i hope you will refund my money as soon as possible.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Feb 16, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

Also, do not share your account details with anyone for the safety of your account.

We are awaiting your reply!

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C

Chiranjiv Makwana

from Jamnagar, Gujarat

Mar 6, 2023

Hello I can help you to fund your binomo account i am Payment provider of binomo India Kindly get in touch with me if you still have deposit issue ? my number is +91-[protected]

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C

Chiranjiv Makwana

from Jamnagar, Gujarat

Mar 6, 2023

Hello.. Dear I am payment provider from binomo India let me know if still have deposit issue kindly contact me i will surely help you my number is [protected]

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My deposit is pending since 2days but no real money is deposited binomo account i want my money to be refund as soon as possible
here is my detail:
Transaction ID 71e1a7c3b2eae638d4762e5d16480bfb | Personal ID[protected] | Date 2/8/2023 | Deposit + 400 INR |
here is your payment provider detail : NAME- Arjun, contact him and tell him refund my money
i hope you will refund my money as soon as possible

(message for new customer)
new customer who are interested in binomo trading beware from it because it is totally fraud, it has no proper payment system your money will go drain never invest in such type of plateform

+1 photos

Feb 12, 2023

Complaint marked as Resolved

they have resolved my problem, my money is completely deposit in my real wallet Thank you

Verified Support

Feb 12, 2023

Binomo Customer Care's response Hello!

Thanks for the positive review!

We are happy to hear that your issue has been resolved.

If you have any other queries, please contact us via email at [protected]@binomo.com.

Binomo team

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A

Alien182

Apr 21, 2023

Hi, how did you resolve it? I have the same problem

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Good day!

I Merrycon Jomen, a victim of online scam under the named of ASTRO MARICAR in her facebook account.Before the incident happened I was scrolling my newsfeed then I saw the post contains "Gaining profit ' that attract me to chat ASTRO MARICAR.Ten astro maricar said that i would download whatsapp for our conversation/transaction purpose.January 20, 2023 I invest 2000 for reopening the account then i add 3000 because...

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I have been trying to withdraw my amount from Binomo for the past few days, and it keeps instructing me to verify my account even though I have already sent my documents to them several times! What is going on?

Feb 7, 2023

Complaint marked as Resolved

Verified Support

Feb 07, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use, and verification may be requested again after making a deposit with a new method.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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After a few months of inactivity, I opened my Binomo account and discovered that the platform had charged an unnecessary monthly cost. Upon contacting customer support, I learned that they deduct this monthly cost if there is no trading for 90 days. The charge is excessive and should be decreased!

Feb 9, 2023

Complaint marked as Resolved

Verified Support

Feb 09, 2023

Binomo Customer Care's response Hello!

The subscription fee is one of the rules of the platform. Binomo starts deducting the subscription fee three months after your last trading activity.

However, do not worry if you don't have enough funds in your balance. Your balance will be 0, and you won't have a negative balance. Please, contact us via email: [protected]@binomo.com.

If you have any other queries, please contact us, we will be happy to answer as soon as possible.

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Upon submitting a withdrawal request for my amount, Binomo asks me to verify my account. How many times should I send you my documents for verification? Is anyone even paying attention to client requests? Please look into this matter.

Feb 7, 2023

Complaint marked as Resolved

Verified Support

Feb 05, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

Binomo Complaints & Reviews

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Binomo reviews & complaints page 15

Binomo needs to take strict action

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It is time

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Beware of fake agents, everyone.

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Binomo keeps requesting account verification

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I cannot use my Binomo account

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Binomo needs to take strict action against scam agents

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Please look into this matter!

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Having a VIP account

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The platform keeps asking for the verification

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After a few months of inactivity

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Help needed!

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What should I do?

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Why you are rejecting my withdrawal request?

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Why would you block a user's account?

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I have deposited money in my binomo account but deposit still showing pending and amount got deducted from my bank account

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I have deposit money in binomo real account but no money is added in binomo plateform showing pending

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Online Scam and fraud

What is going on?

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After a few months

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Upon submitting a withdrawal request

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