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Binomo Complaints & Reviews

binomo.com/en-en

4.9

Updated: Oct 31, 2025

Complaints 367

Resolved

356

Unresolved

11

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Binomo reviews & complaints page 17

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Oh, how I wish I had stumbled upon something like the Binomo platform a long time ago. This is so necessary to educate people who don't know how to trade. A friend of mine recommended this platform to me. Although I was initially skeptical, I tried it, and after a month o[censored]sing a demo account, I switched to a real account. Now I am a real Binomist, and I can confirm that it is a safe trading platform in India.

Dec 7, 2022

Complaint marked as Resolved

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello,

Thank you for the positive review!

We appreciate your review on the site, and for any matter, you may have in the future, do not hesitate to contact us via support email on [protected]@binomo.com or live chat.

Binomo team

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This platform controls what its users do and makes them lose money. They don't have a very good support team or DRC team. Without checking, they say that the client's complaint isn't true, and there's nothing to back it up. These companies should be banned in India because they don't have a license and aren't regulated by any government agency. They also don't promise to protect their client's personal information.

Dec 8, 2022

Complaint marked as Resolved

Thanks Binomo for your guidance and valuable time.

Verified Support

Dec 06, 2022

Binomo Customer Care's response Hello,

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide and does not require RBI licence to work with Indian traders. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation.

Also, the current legislation of India does not provide authorization (license acquisition) from Reserve Bank of India (RBI) licenses for companies that provide access to online fixed time trade platforms.

We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello,

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide and does not require RBI licence to work with Indian traders. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation.

Also, the current legislation of India does not provide authorization (license acquisition) from Reserve Bank of India (RBI) licenses for companies that provide access to online fixed time trade platforms.

We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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I have a Binomo account. Yesterday, I put 50, 000 INR into my account. I want to get money out of my account, but Binomo charges me a 10% fee. Still, they are not willing to give me my money back. They keep putting "Terms and Conditions." Now they're telling you that you need to wait for them to process the information I submitted.

Dec 8, 2022

Complaint marked as Resolved

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello!

In order to check the situation that you reported us, please contact our support team via email
[protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal by email.

We're looking forward for your answer!

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I had a problem and decided to call an agent, but the guy I spoke with demanded I give him my account login details. The agent then told me that if I didn't give him the relevant information on my account that he would block my account. I think he was a fake agent posing as a real agent. Be careful out there, guys.

Dec 8, 2022

Complaint marked as Resolved

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent hacking issues and our provider will never ask for account detils and do not share your account credentials with anyone.

In order to review your case, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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It’s been two months since I started using the Binomo app. And believe me, it is one of the best trading apps out there. Even a beginner can learn trading with the help of the tutorials available, and the best part is that you can use the demo account without even investing a single penny.

Dec 7, 2022

Complaint marked as Resolved

Verified Support

Dec 05, 2022

Binomo Customer Care's response Hello,

Thank you for the positive review!

We appreciate your review on the site, and for any matter, you may have in the future, do not hesitate to contact us via support email on [protected]@binomo.com or live chat.

Binomo team

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I tried to withdraw my profit this morning, but there was a message saying that my account had been blocked without prior notice. I contacted support and waiting for an answer.

Dec 7, 2022

Complaint marked as Resolved

Thank you Binomo for resolving the issue.😊

Verified Support

Dec 05, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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My account was blocked, and I was not told why. I got the message about blocking it, but they needed to advise what exactly I did wrong. I think I did everything correctly; how do I get my account back?...

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I cannot believe it is possible to hack a Binomo account. I even set up two-step verification, and still, someone hacked into my account. This is just too much for me to handle. Where is Binomo looking? Now my account is simply blocked, and the support is not responding.

Nov 25, 2022

Complaint marked as Resolved

Thank you Binomo for such an incredible support. Now I have recovered my account due to your guidance.

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent hacking issues. Please contact us via our support email: [protected]@binomo.com. We will review this situation for you and provide you with an answer the soonest!

We are waiting for your reply!

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I’ve been trading in the stock exchange in my country for over a decade, and I’m a hard-core traditional investor. I used to invest in stocks through local brokers, but I must say, Binomo has made trading very easy for even a non-techy person like me. Now, I not only make more in terms of capital gains but also pay less in commissions. Hats off!

Nov 24, 2022

Complaint marked as Resolved

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Why is the verification taking forever? I submitted my verification, and it keeps telling me it's in processing. What should I do? What else should I try? The verification process can take a few days. But should it take ten days?

Nov 26, 2022

Complaint marked as Resolved

Thanks Binomo team for the clarification.

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all information about verification by email.

We're looking forward for your answer!

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My deposit has been pending for 7 days, and they have refused to let the money into my account. What's happening? If that's not a scam, then I don't know what is.

Nov 26, 2022

Complaint marked as Resolved

Thanks for your guidance. Binomo support is awesome. I got my money in my account.

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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I've seen many people complain about Binomo, which steals money deposited into an account and then tells you to contact your bank because the money didn't reach them. I was in the same boat. After a successful UPI payment, my deposited money didn't appear in my account. I talked to Binomo, and they told me the same thing. I called the bank and am waiting for a refund.

Nov 25, 2022

Complaint marked as Resolved

I got my payment in my account. Thank you!

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

On our platform, we use payment systems that process such deposits faster.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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I was a noob trader before, but now, after trading on Binomo and investing time in learning the platform and expert trading strategies, I can finally call myself a pro-investor. My circle has started calling me a finance guru, lol! I’ve made a cumulative gain of 57% on my investments during the last year, which is insane.

Nov 23, 2022

Complaint marked as Resolved

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I have noticed that every time I add money to my account, I lose it in a few minutes. Pls, help. Everything works fine on a demo account, but not on a real one! Why is this happening? Binomo is definitely doing something about it!

Nov 26, 2022

Complaint marked as Resolved

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello,

Binomo does not affect the quotes that are transmitted to the platform. Our providers are respected companies and leading information agencies that share their quote stream via specialized software.

Also, the quotation stream, and eventually the charts, are the same for all the traders on the platform regardless of the account type or client’s status, as they are transmitted directly from the providers, without any possible corrections or changes from the Company.

For more accurate forecasts, it is better to use technical analysis tools and trading strategies:
All the strategies can be found on the Information page in Strategies
https://binomo.com/information/strategies

In order to check the situation that you reported us, please contact our support team via email
[protected]@binomo.com, once you do It, We will check your situation and provide you with an answer the soonest!

We're looking forward for your answer!

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Binomo is a scam platform. It is a sleight of hand. Binomo is illegally taking money from everyone. Also, all their agents are scammers who tell people on YouTube to use their links to join Binomo and deposit money!

Nov 26, 2022

Complaint marked as Resolved

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Website: www.binomo.com

Never bothered when the payment is not recieved to the customer account when deposited though their payment deposit system even when contacted with the payment proofs. I'm getting a irrelevant answers to the different support team and least bother when a customer contacted the support team. They will take their own sweet days and finally saying that i have to contact the banker. Past 3 months i had a 4 payments which was deducted from my account and not received the amount till now. I want all my amount along with the struggle i have faced during this days with the penalty.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Dec 01, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to check your payment, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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I’m observing too many fake agents these days. I was contacted by a few who tried to scam me. I have already contacted Binomo support, and hopefully, this will be resolved. Stay safe!

Nov 8, 2022

Complaint marked as Resolved

Thank you Binomo for your guidance and support.

Verified Support

Nov 05, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent scamming issues. As you informed that you have contacted our support channel before, we will review this situation for you.

Please, contact us via email: [protected]@binomo.com and do not forget to send us the link for your Reclame Aqui's complaint.

We are waiting for your reply!

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Website: Binomo.com

Deposit the amount of Rs. 9000/- on 24th October 2022, through Internet Banking in Habib Metro Account Flexible Industry, but till today the amount was not deposited in Binomo Account.
i have sent messages on their Whatsup number but they did not reply for one week.

Jan 9, 2025

Complaint marked as Resolved

Verified Support

Nov 05, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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What makes me upset with the Binomo account is that when it comes to the deposit, they are willing to make money fast, but when it comes to withdrawal, they take ages. They want my verification, but when I send documents, they refuse. How can I withdraw my profit?

Nov 5, 2022

Complaint marked as Resolved

Thank you Binomo for the clarification of my problem!

Verified Support

Nov 04, 2022

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email at [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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I have a VIP account on Binomo, and I think I should be treated that way as well, but to my surprise, the agent doesn't bother responding to me on any of my queries. Binomo should look into it, as it is what we paid for!

Nov 9, 2022

Complaint marked as Resolved

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