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Binomo Complaints & Reviews

4.9

Updated: May 5, 2026

Complaints 369

Resolved

359

Unresolved

10

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Binomo reviews & complaints page 17

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Last time i traded was August 19. I went back there today, and my money was no longer there. Real account is $0.00, i went to check history trades, and its all still there.All history is still there, and the 2 last trades i profited $11.80 but i cant see the money anywhere.

I did not withdraw it.

my account ID is:[protected]

Please check the history if you dont believe me.

Jan 14, 2025

Complaint marked as Resolved

Verified Support

Dec 24, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email at [protected]@binomo.com.

Also, do not share your account details publicly for the safety of your account.

We are awaiting your reply!

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I tried to make a withdrawal and failed. The message appears that I have the withdrawal pending. I would like to know how and when I can raise the amount. I also want to know if there is any way to verify the reason for this delay and if I can expect something similar in future withdrawals. If I did something wrong I would like to know how to get around this situation.

Dec 21, 2022

Complaint marked as Resolved

Verified Support

Dec 20, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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Good morning, I made a deposit yesterday and I currently have the information that it is pending. Would it be possible to know when it will be available and why it is pending? I would like to know if this is standard procedure or if there is something wrong or irregular with my account.

Dec 19, 2022

Complaint marked as Resolved

Verified Support

Dec 19, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

On our platform, we use payment systems that process such deposits faster.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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The concept is interesting. I only used the demo account a couple of times, but Binomo pleasantly surprised me. Here every trader can learn how to trade thanks to helpful information about trading.

Dec 19, 2022

Complaint marked as Resolved

Verified Support

Dec 19, 2022

Binomo Customer Care's response Hello,

Thank you for the positive review, and any matter you may have in the future, do not hesitate to contact us via support email: [protected]@binomo.com or live chat.

Thank you
Binomo team

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Dear Binomo, my account has been blocked for 4 days and I cannot understand the reason for this blocking. I received a message from support, but it is not clear nor does it show exactly why the block was made. I would like to know not only the reason, but also how I can withdraw the amount that was there.

Dec 20, 2022

Complaint marked as Resolved

Thanks Binomo for resolving my problem. Great support!

Verified Support

Dec 19, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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Good afternoon. I'm a Binomo VIP customer and I've been trying to contact my manager and haven't gotten any response from him. I have a problem at hand that I would like to deal with directly and I don't understand what has happened. Is there any other way of contacting you in addition to the means already provided? Do I have any way of knowing if you have received my contact attempts?

Dec 18, 2022

Complaint marked as Resolved

Verified Support

Dec 17, 2022

Binomo Customer Care's response Hello!

We apologize for any inconvenience caused.

We would like to emphasize that the calls are provided following the order of requests. We are working to provide calls the soonest to our privileged clients.

We request you to contact us via email: [protected]@binomo.com.

We will check your situation and transfer your request on a priority basis to the VIP department.

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Oh, how I wish I had stumbled upon something like the Binomo platform a long time ago. This is so necessary to educate people who don't know how to trade. A friend of mine recommended this platform to me. Although I was initially skeptical, I tried it, and after a month o[censored]sing a demo account, I switched to a real account. Now I am a real Binomist, and I can confirm that it is a safe trading platform in India.

Dec 7, 2022

Complaint marked as Resolved

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello,

Thank you for the positive review!

We appreciate your review on the site, and for any matter, you may have in the future, do not hesitate to contact us via support email on [protected]@binomo.com or live chat.

Binomo team

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This platform controls what its users do and makes them lose money. They don't have a very good support team or DRC team. Without checking, they say that the client's complaint isn't true, and there's nothing to back it up. These companies should be banned in India because they don't have a license and aren't regulated by any government agency. They also don't promise to protect their client's personal information.

Dec 8, 2022

Complaint marked as Resolved

Thanks Binomo for your guidance and valuable time.

Verified Support

Dec 06, 2022

Binomo Customer Care's response Hello,

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide and does not require RBI licence to work with Indian traders. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation.

Also, the current legislation of India does not provide authorization (license acquisition) from Reserve Bank of India (RBI) licenses for companies that provide access to online fixed time trade platforms.

We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer the soonest!

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I have a Binomo account. Yesterday, I put 50, 000 INR into my account. I want to get money out of my account, but Binomo charges me a 10% fee. Still, they are not willing to give me my money back. They keep putting "Terms and Conditions." Now they're telling you that you need to wait for them to process the information I submitted.

Dec 8, 2022

Complaint marked as Resolved

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello!

In order to check the situation that you reported us, please contact our support team via email
[protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal by email.

We're looking forward for your answer!

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I had a problem and decided to call an agent, but the guy I spoke with demanded I give him my account login details. The agent then told me that if I didn't give him the relevant information on my account that he would block my account. I think he was a fake agent posing as a real agent. Be careful out there, guys.

Dec 8, 2022

Complaint marked as Resolved

Verified Support

Dec 07, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent hacking issues and our provider will never ask for account detils and do not share your account credentials with anyone.

In order to review your case, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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It’s been two months since I started using the Binomo app. And believe me, it is one of the best trading apps out there. Even a beginner can learn trading with the help of the tutorials available, and the best part is that you can use the demo account without even investing a single penny.

Dec 7, 2022

Complaint marked as Resolved

Verified Support

Dec 05, 2022

Binomo Customer Care's response Hello,

Thank you for the positive review!

We appreciate your review on the site, and for any matter, you may have in the future, do not hesitate to contact us via support email on [protected]@binomo.com or live chat.

Binomo team

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I tried to withdraw my profit this morning, but there was a message saying that my account had been blocked without prior notice. I contacted support and waiting for an answer.

Dec 7, 2022

Complaint marked as Resolved

Thank you Binomo for resolving the issue.ðŸ˜Š

Verified Support

Dec 05, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

In order to review your issue, please contact us via the email [protected]@binomo.com.

We are awaiting your reply!

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I cannot believe it is possible to hack a Binomo account. I even set up two-step verification, and still, someone hacked into my account. This is just too much for me to handle. Where is Binomo looking? Now my account is simply blocked, and the support is not responding.

Nov 25, 2022

Complaint marked as Resolved

Thank you Binomo for such an incredible support. Now I have recovered my account due to your guidance.

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Our company is striving to provide measures to prevent hacking issues. Please contact us via our support email: [protected]@binomo.com. We will review this situation for you and provide you with an answer the soonest!

We are waiting for your reply!

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I’ve been trading in the stock exchange in my country for over a decade, and I’m a hard-core traditional investor. I used to invest in stocks through local brokers, but I must say, Binomo has made trading very easy for even a non-techy person like me. Now, I not only make more in terms of capital gains but also pay less in commissions. Hats off!

Nov 24, 2022

Complaint marked as Resolved

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Why is the verification taking forever? I submitted my verification, and it keeps telling me it's in processing. What should I do? What else should I try? The verification process can take a few days. But should it take ten days?

Nov 26, 2022

Complaint marked as Resolved

Thanks Binomo team for the clarification.

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all information about verification by email.

We're looking forward for your answer!

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My deposit has been pending for 7 days, and they have refused to let the money into my account. What's happening? If that's not a scam, then I don't know what is.

Nov 26, 2022

Complaint marked as Resolved

Thanks for your guidance. Binomo support is awesome. I got my money in my account.

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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I've seen many people complain about Binomo, which steals money deposited into an account and then tells you to contact your bank because the money didn't reach them. I was in the same boat. After a successful UPI payment, my deposited money didn't appear in my account. I talked to Binomo, and they told me the same thing. I called the bank and am waiting for a refund.

Nov 25, 2022

Complaint marked as Resolved

I got my payment in my account. Thank you!

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

On our platform, we use payment systems that process such deposits faster.

If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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I was a noob trader before, but now, after trading on Binomo and investing time in learning the platform and expert trading strategies, I can finally call myself a pro-investor. My circle has started calling me a finance guru, lol! I’ve made a cumulative gain of 57% on my investments during the last year, which is insane.

Nov 23, 2022

Complaint marked as Resolved

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I have noticed that every time I add money to my account, I lose it in a few minutes. Pls, help. Everything works fine on a demo account, but not on a real one! Why is this happening? Binomo is definitely doing something about it!

Nov 26, 2022

Complaint marked as Resolved

Verified Support

Nov 25, 2022

Binomo Customer Care's response Hello,

Binomo does not affect the quotes that are transmitted to the platform. Our providers are respected companies and leading information agencies that share their quote stream via specialized software.

Also, the quotation stream, and eventually the charts, are the same for all the traders on the platform regardless of the account type or client’s status, as they are transmitted directly from the providers, without any possible corrections or changes from the Company.

For more accurate forecasts, it is better to use technical analysis tools and trading strategies:
All the strategies can be found on the Information page in Strategies
https://binomo.com/information/strategies

In order to check the situation that you reported us, please contact our support team via email
[protected]@binomo.com, once you do It, We will check your situation and provide you with an answer the soonest!

We're looking forward for your answer!

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Binomo is a scam platform. It is a sleight of hand. Binomo is illegally taking money from everyone. Also, all their agents are scammers who tell people on YouTube to use their links to join Binomo and deposit money!

Nov 26, 2022

Complaint marked as Resolved

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