Claimed

Binomo Complaints & Reviews

4.9
Updated: Nov 18, 2025
Complaints 368
Resolved
356
Unresolved
12
Contacts

File a complaint to Binomo

Having problems with Binomo?

File a complaint and get it resolved by Binomo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Binomo reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Chrisss22
Nov 3, 2022
Resolved
Report
Copy
Resolved

I have a VIP account on Binomo, and I think I should be treated that way as well, but to my surprise, the agent doesn't bother responding to me on any of my queries. Binomo should look into it, as it is what we paid for!
Nov 9, 2022
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Manish554
    from Agra, Uttar Pradesh
    Nov 2, 2022
    Resolved
    Report
    Copy
    Resolved

    I was inactive for over three months

    I was inactive for over three months, and Binomo charged me around $30 as a subscription fee. I found that it will be deducted if there is no trading activity for 90 days. I think this fee is too much, and Binomo should consider decreasing it....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Classicalmale786
    Nov 1, 2022
    Resolved
    Report
    Copy
    Resolved

    I wished to withdraw my money, and they asked for verification, but even after providing all the documents, my withdrawal is still pending, followed by no response from their side. I am worried about my money!
    Nov 8, 2022
    Complaint marked as Resolved 
    Today I received my money in my account. Thank you so much!
    Verified Support
    Nov 05, 2022
    Binomo Customer Care's response
    Hello!

    We apologize for any inconvenience caused by this situation.

    We would like to inform you that all withdrawals on our platform are processed within the specified period, which is 3 business days. However, other factors can affect or delay it being credited to your account, such as: failure to connect with your bank, technical failure on the provider side, etc, but we are always here to help you and always look for the best possible solution. Please contact us via our support email: [protected]@binomo.com.

    We will check your situation and provide you with an answer in no time, by email!
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kriteee
      from Mumbai, Maharashtra
      Oct 31, 2022
      Resolved
      Report
      Copy
      Resolved

      I'm facing the problem of withdrawing the amount from my Binomo account. It is declined each time and asks me to verify my account. At the same time, I have already submitted documents multiple times but received no response.
      Nov 9, 2022
      Complaint marked as Resolved 
      My problem got resolved now. Thanks!
      Verified Support
      Nov 05, 2022
      Binomo Customer Care's response
      Hello!

      We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

      In order to check the situation that you reported us, please contact our support team via email [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

      We're looking forward for your answer!
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Jannat1000
        Oct 30, 2022
        Resolved
        Report
        Copy
        Resolved

        I'm facing an issue with my account verification. I have tried sending documents multiple times, and it gets refused. How can I get my account approved? What could be the possible mistakes that I’m making?
        Nov 6, 2022
        Complaint marked as Resolved 
        Thank you Binomo for your awesome support.
        Verified Support
        Nov 05, 2022
        Binomo Customer Care's response
        Hello!

        We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

        In order to check the situation that you reported us, please contact our support team via email ""[protected]@binomo.com"", once you do It, we will be glad to clarify all the conditions related to verification by email.

        We're looking forward for your answer!
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Pooja222
          from Delhi, Delhi
          Oct 30, 2022
          Resolved
          Report
          Copy
          Resolved

          My deposit has been pending on the account

          My deposit has been pending on the account for a week. I am trying to deposit money, but I don't know why it has been rejected every time. I don't understand the problem and am getting no response from customer support....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          Kartik598
          from Mumbai, Maharashtra
          Oct 29, 2022
          Resolved
          Report
          Copy
          Resolved

          I am so disappointed that this has happened to me and my Binomo account. I am a regular user, and as soon as I received some profit and tried to withdraw, they blocked my account! How on earth can they do this? I didn't even go against the rules.
          Nov 8, 2022
          Complaint marked as Resolved 
          My problem got resolved. Thanks Binomo for the guidance. I have read all of your guidelines and now I'm sure that I will never face the same problem again.
          Verified Support
          Nov 05, 2022
          Binomo Customer Care's response
          Hello!

          We sympathize with you and apologize for any inconvenience caused. We want to help you.

          Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

          In order to analyze your case, please, contact us via email: [protected]@binomo.com.

          We will check your situation and provide you with an answer the soonest!
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Hasi07
            Oct 28, 2022
            Resolved
            Report
            Copy
            Resolved

            My account is blocked, and I got an email stating I violated the agreement. Please state clearly what I have done, whereas I haven't done anything, and I want my account back; if not, at least my deposit back!
            Oct 29, 2022
            Complaint marked as Resolved 
            Hello there, My account was blocked. I contact Binomo support team and they resolved the problem within no time. Thank you Binomo for such a great service! You can also emailed them at [email protected], if you are facing any problem.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              techieman
              Oct 18, 2022
              Resolved
              Report
              Copy
              Resolved

              I made a deposit a few days back, and it's been so long that the deposit is not yet in my account. I have even contacted customer support, but it is also useless since they are not responding to me. I am worried about my money; where did it go?
              Nov 13, 2022
              Complaint marked as Resolved 
              Verified Support
              Oct 25, 2022
              Binomo Customer Care's response
              Hello!

              We sympathize with you and apologize for any inconvenience caused. We want to help you.

              If your deposit was not successful, please, contact us via email: [protected]@binomo.com.

              We will check your situation and provide you with an answer as soon as possible!
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kkumar123yu
                Aug 19, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Binomo
                Website: Binomo

                Kindly ban this company. They are big fraud and scam. I deposited money and when I get profit they block the account. When people lose the money they are fine. It’s a big fraud and scam. Many people are losing money in this platform. I don’t know how they are licensed to operate in India. Please ban them. People will lose money.
                Jan 10, 2025
                Complaint marked as Resolved 
                Verified Support
                Oct 25, 2022
                Binomo Customer Care's response
                Hello!

                We empathize with your situation and understand your concern.

                Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com.

                We will check your situation and provide you with an answer the soonest!
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Supriya Mandvekar
                  Aug 16, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Panvel

                  I loss my one lacs binomo app is fraud 😔😭
                  Jan 14, 2025
                  Complaint marked as Resolved 
                  Verified Support
                  Oct 25, 2022
                  Binomo Customer Care's response
                  Hello!

                  Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                  Also, the outcome of your trade is determined by how well you work with the chart and we want to help you with this matter. In order to advise you to use all the features that are available on our platform, contact us via email: [protected]@binomo.com.

                  We will check your situation and provide you with an answer the soonest!
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manda George
                    Aug 13, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Website: Binomo

                    Thieves.
                    They have blocked my withdrawal after I made a small profit but all was fine for a year as I was losing cash everyday.
                    SCAM
                    SCAM.
                    SCAM
                    +1 photos
                    Jan 14, 2025
                    Complaint marked as Resolved 
                    Verified Support
                    Oct 25, 2022
                    Binomo Customer Care's response
                    Hello!

                    We sympathize with you and apologize for any inconvenience caused. We want to help you.

                    Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                    In order to review your case, please contact us via the email [protected]@binomo.com.

                    We are awaiting your reply!
                    Verified Support
                    Nov 05, 2022
                    Binomo Customer Care's response
                    Hello!

                    We sympathize with you and apologize for any inconvenience caused. We want to help you.

                    Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                    Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

                    In order to analyze your case, please, contact us via email: [protected]@binomo.com.

                    We will check your situation and provide you with an answer the soonest!
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      guga s
                      from Namakkal, Tamil Nadu
                      Jul 7, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: binomo.com

                      Insecure and not responded as said
                      Jan 14, 2025
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 25, 2022
                      Binomo Customer Care's response
                      Hello!

                      We apologize for any inconvenience caused. We want to help you.

                      Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                      In order to check the situation, please contact our support team via email at [protected]@binomo.com, once you do It, we will be glad to help you.

                      We are awaiting your reply!
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MEGAVATH NARESH KUMAR
                        Jun 24, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Dolphin Corp LLC First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, St.Vincent and the Grenadines
                        Website: binomo.com

                        This platform manipulate clients activity and making client to loss money. They support team and DRC team not work so effectively. Without any verification they simply say there is no ground/ evidence to justify the complaint which client raised. What these company to ban in india as its doesn't have any licence or it doesn't come under any department to regulate it operations and no guarantee for client personal information.
                        +1 photos
                        Jun 24, 2022
                        Complaint marked as Resolved 
                        Binomo doesn't resolved any of client complaint by simply no ground to cancel it.
                        Jun 24, 2022
                        Updated by MEGAVATH NARESH KUMAR
                        Ban Binomo in India
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Multistar Kishore Kumar
                          from Bardhaman, West Bengal
                          Jun 18, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Fraud Withdrawal issue

                          I deposited a total of ₹ 16150 in binomo on 13th June but when I need money I go to withdraw but my withdrawal request is canceled I try again and again but it is also canceled
                          Then I went to binomo support and asked them, they said that it would cost 10% platform fee to withdraw, I really needed the money, so I agreed.
                          Then they said your request has been sent to security department
                          Then a few days later I saw that...
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy
                          D
                          Dainaitor
                          Jun 14, 2022
                          Report
                          Copy

                          Website: Binomo.com

                          I have an account on Binomo. My name is Aditya Raj. My user ID is [protected]@gmail.com.

                          I have deposited 25, 000 INR on my account yesterday. I want to withdraw my account but binomo is charging 2500 INR(10%) commission on my withdrawal amount.

                          Even after that they are not ready to give my amount back. They are putting terms & condition again and again. Now they are saying that you have to wait for atleast 10 days due to security check up. I want my money back. Please help me, It is a hard earned money of mine.
                          +2 photos
                          Hey bro, same problem . What happened with you?
                          also same problem. deposit around 25000 and make profit 140000 they don't give withdrawal even after verification.. then again they says account security checking... cant withdrawal totally fraud and cheating...

                          Withdrawl FRAUD issue - Comment #4023508 - Image #0
                          Withdrawl FRAUD issue - Comment #4023508 - Image #1
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            komal bhadana
                            Jun 3, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Website: binomo

                            Dear Team,

                            first i made a withdrawal request on 30th may they asked me to wait for 3 days and after continous followup and complaints after 3 days they credited back the amount to trading account again i made the request of withdrawal again they are asking me to wait for more 3 days . they didnt given any reason for rejection also .
                            Jan 10, 2025
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 25, 2022
                            Binomo Customer Care's response
                            Hello!

                            We sympathize with you and apologize for any inconvenience caused. We want to help you.

                            In order to review your case, please contact us via the email [protected]@binomo.com.

                            We are awaiting your reply!
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinupune
                              from Pune, Maharashtra
                              May 2, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Vincent bank building
                              Website: www.binomo.com

                              28 lacs my money fraudu this company...help me how I get return?
                              Very scam ...very scam ..don't enter anyone anymore... requested.pls help me how I get back
                              Jan 12, 2025
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 25, 2022
                              Binomo Customer Care's response
                              Hello!

                              We empathize with your situation.

                              Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                              We are interested in understanding the reasons why you have this opinion and we will investigate your situation in detail. Please, contact us via email: [protected]@binomo.com. We will check your situation and provide you with an answer the soonest!

                              Please do not trust any unofficial person and do not share your account details with anyone.
                              We can help we have same cases regarding this no fees or charge’s before refund contact us on [protected]@cwrlawfirm.co.in
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kuntal barat
                                Apr 15, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Binomo is a fraud platform.. It's a scam. Binomo taking everyone's money by illegally.. Also their all agents are fraud, , who always tells in YouTube join Binomo by using their links and deposit money.Binomo taking my money, more than 15000 illegally. They and their agents never give profit.. Hardly they will give some profit, , but end of day, end of month everyone will lose their capital.. If we can't stop them right now, , they will finish our young generation.. I want to take a legal action against them..
                                Jan 14, 2025
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 25, 2022
                                Binomo Customer Care's response
                                Hello!

                                Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                                The outcome of your trade is determined by how well you work with the chart and we want to help you with this matter. In order to advise you to use all the features that are available on our platform, contact us via email: [protected]@binomo.com.

                                We're looking forward for your answer!
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Adv VK
                                  from Patna, Bihar
                                  Apr 6, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Tiburon Corporation Ltd. 187026 (Suite 1, Second Floor, Sound & Vision House, Francis Rachel Str., Victoria, Mahe, Seychelles)
                                  Website: Binomo

                                  Binomo mada a fraud with me...They asked me to deposit money but within minutes the money i deposited was lost...Please help me with getting my money that is deposited...I have also won 5, 200 in some of my trades but when it open the App it was deducted and the Real amount money shows ₹10...Binomo is a India's biggest fraud App...The trades are planned on the trades...Help me 🙏
                                  Jan 14, 2025
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 25, 2022
                                  Binomo Customer Care's response
                                  Hello!

                                  We empathize with your situation.

                                  Binomo is one of the largest FTT trading platforms trusted by millions of customers worldwide. The activity of the platform is certified by the Financial Commission, you can get acquainted with our certificates at the link https://binomo.com/information/regulation. Binomo makes every effort to provide traders with the best trading experience.

                                  In order to review your case, please contact us via the email [protected]@binomo.com.

                                  We will check your situation and provide you with an answer the soonest!

                                  Please do not trust any unofficial person and do not share your account details with anyone.
                                  we have more cases regarding this contact us on no fees or charges before refund [protected]@cwrlawfirm.co.in
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit