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Binomo Complaints & Reviews

4.9

Updated: May 5, 2026

Complaints 369

Resolved

359

Unresolved

10

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Binomo reviews & complaints page 8

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I'm facing consistent errors while trying to deposit money into my Binomo account. Despite following all provided instructions, the transaction consistently fails. This situation is beyond frustrating, and I demand immediate assistance to resolve this ongoing deposit problem.

Aug 13, 2023

Complaint marked as Resolved

Verified Support

Aug 12, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

On our platform, we use payment systems that process such deposits faster.

If your deposit was an error, please, contact us with all the details via email: [protected]@binomo.com.

We will check your situation and provide you with an answer as soon as possible!

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My attempts to deposit funds into my Binomo account have been met with constant rejections, and I can't determine the cause. I've reached out to their support, but their response hasn't resolved the problem. Binomo needs to rectify this issue urgently.

Aug 13, 2023

Complaint marked as Resolved

Verified Support

Aug 12, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

On our platform, we use payment systems that process such deposits faster.

If your deposit was rejected, please, contact us again with the details via email to support.

We will check your situation and provide you with an answer as soon as possible!

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I've been struggling with Binomo's account verification process for days now. Despite numerous requests, I'm yet to receive a verification email. This delay is hindering my trading activities, and I urge Binomo to address this issue promptly.

Aug 13, 2023

Complaint marked as Resolved

Verified Support

Aug 12, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email again, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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I diposit 50000 indian rupees in my binomo account register email id is [protected]@GMAIL.COM
Money debit in to my account i pay prefer binomo paytm adress that is[protected]@paytm
Amount 50000/
Date[protected]
Time. 11:12pm
Money not added in my binomo id

[protected] register email [protected]@gmail.com

Jan 11, 2025

Complaint marked as Resolved

Verified Support

Aug 08, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

On our platform, we use payment systems that process such deposits faster.

If your deposit was not successful, please, contact us via email to support.

We will check your situation and provide you with an answer as soon as possible!

Thank you!

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I just received an email from Binomo claiming that I broke terms of service, and as a result, Binomo abruptly blocked my account. If that's the case, they'd better have included some evidence in that email to prove what I supposedly did wrong. 'Cause let me tell you, I always trade by the rules, and I don't appreciate being accused without any solid explanation. I demand you restore my account immediately. Otherwise give me back my money

Aug 1, 2023

Complaint marked as Resolved

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My bank card was blocked, so I asked a friend for a card to deposit into my account. However, when I enter the card details, Binomo does not allow me to complete the transaction. What is the problem? Why cannot I deposit my account?

Aug 1, 2023

Complaint marked as Resolved

My deposit has successfully been deposited into my account now. Thanks Binomo

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I'm having trouble depositing money into my Binomo account. I'm trying to figure out why all my attempts were rejected. Of course, I contacted the support service, but they have not helped yet. Please help me with this issue.

Aug 1, 2023

Complaint marked as Resolved

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I've been trying to complete my registration on Binomo for two whole days. I've begged Binomo multiple times to send me a confirmation email, but they just do not hear me. I keep checking my inbox, but that confirmation email is nowhere to be seen. And without confirming my email, I'm stuck in this limbo. Send me please that confirmation email so I can move forward!

Aug 1, 2023

Complaint marked as Resolved

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I am from India and I have doubts about the legality of Binomo. Are there any bodies that regulate the platform? What laws should I rely on if I am cheated here?

Jul 31, 2023

Complaint marked as Resolved

Verified Support

Jul 30, 2023

Binomo Customer Care's response Hi!

Binomo is a legitimate platform.
We appreciate your inquiry and would like to assist you in learning more about our application.
For any questions, please reach out to our support team through email or live chat for prompt assistance.

Thank you for writing to us.

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I want to delete my Binomo account, but there is only a Block button in my profile. I contacted support yesterday, but never got an answer to my question. How can I delete my Binomo account?

Aug 1, 2023

Complaint marked as Resolved

Verified Support

Jul 30, 2023

Binomo Customer Care's response Hello!

We are sorry to see you go.

You can request to delete your account.

In order to review your case, please contact us via email to support.

Thank you!

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When I tried to withdraw my money from Binomo, they hit me with a request to verify my account. Like, seriously, how many times do I gotta send them my documents for verification? Is anyone even paying attention to us customers? Can y'all please look into this matter 'cause it's getting on my nerves.

Aug 1, 2023

Complaint marked as Resolved

Verified Support

Jul 30, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

In order to check the situation that you reported us, please contact our support team via email to support, once you do It, we will be glad to clarify all the conditions related to withdrawal and verification by email.

We're looking forward for your answer!

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Two days back, I put $80 into my account. So, today I decided to cash out some funds, but guess what? Binomo hit me with a surprise 10% commission charge! I reached out to support, "What's up with this?" And you know what they told me? They told me to read the Terms and Conditions. And anytime I chat more questions, their response is to wait for days, sayin' they need time to process my info. This is straight-up ridiculous!

Jul 31, 2023

Complaint marked as Resolved

Verified Support

Jul 30, 2023

Binomo Customer Care's response Hi!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Please note, if your trading turnover (the total amount of all your trades) does not exceed double your account balance, the commission for a withdrawal of funds will be 10%.

You will get a notification about the commission and you can re-request the payment. If you need assistance with your withdrawal case, you can contact our support team via email at [protected]@binomo.com or through the live chat available on our platform.

We wish you productive trading!

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I was ready with fund to withdraw rs 14000+
Then they block the withdraw so I can’t withdraw they said it take 10 days to verify
In the mean time I was trade and make it to 16800+ then I take an up trade for 1 minute
The response after clicking was late this was happened constantly for 5 trades and loss and end up this zero it was sureshot trade due to this late response fund goes to zero even tho I had good internet, I want my funds back. Like it was like planned and slow down and I had to reload again and again

Jan 11, 2025

Complaint marked as Resolved

Verified Support

Aug 03, 2023

Binomo Customer Care's response Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

Also, we would like to inform you that our platform receives quotes directly from providers. Binomo does not affect quotes transmitted to the platform.

The outcome of your trade is determined by how well you work with the chart and we want to help you with this matter. In order to advise you to use all the features that are available on our platform, contact us via email to support, once you do It, we will be glad to clarify all the conditions related to withdrawal, trades and verification by email.

We're looking forward for your answer!

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V

Venkat2002

Jul 28, 2023

I took two trade at time.
Due to late response
ID :[protected]

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I was gone for several months and after I returned and logged into Binomo I found out that my money had disappeared from the account. I think I have been robbed! Who will tell me where my money has gone?

Jul 30, 2023

Complaint marked as Resolved

Verified Support

Jul 28, 2023

Binomo Customer Care's response Hello!

If you were inactive for a long time the subscription fee might be the reason, the subscription fee is one of the rules of the platform. Binomo starts deducting the subscription fee three months after your last trading activity.

However, if the client doesn't have enough funds in balance. The balance will be 0 and they won't have a negative balance.

To review your case please, contact us via email to support.

Thank you!

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I've got a VIP account on Binomo and I totally expect to be treated like a VIP. But I'm shocked! The agent couldn't care less about my queries. Binomo better step up their support 'cause this is exactly what we paid for, and we deserve some proper attention!

Jul 29, 2023

Complaint marked as Resolved

Verified Support

Jul 28, 2023

Binomo Customer Care's response Hello!

We are sorry that you are not satisfied, we sympathize with you and apologize for any inconvenience caused. We want to help you.

You are our valued trader. Your opinion has been received and will be given attention so that we can make our platform more accessible and enjoyable.

In order to review your issues, please contact us via email to support.
We are awaiting your reply!

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I've been stuck waiting for my deposit for a week. Binomo straight-up won't let the money into my account. What the heck is going on? To put it mildly, I can call it a trader-unfriendly platform. Get things in order.

Jul 29, 2023

Complaint marked as Resolved

Verified Support

Jul 28, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

On our platform, we use payment systems that process such deposits faster.

If your deposit was not successful, please, contact us via email to support.

We will check your situation and provide you with an answer as soon as possible!

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I woke up this morning, all ready to withdraw my sweet profit, and bam! There's this message saying my Binomo account got blocked out of nowhere. No heads-up, no nothing! I reached out to support, and now I'm stuck waiting for their response. This is seriously messed up.

Jul 29, 2023

Complaint marked as Resolved

Verified Support

Jul 28, 2023

Binomo Customer Care's response Hello!

We sympathize with you and apologize for any inconvenience caused. We want to help you.

Accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to analyze your case, please, contact us again via email to support.
We will check your situation and provide you with an answer the soonest!

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I requested a withdrawal from Binomo on July 1st and had to wait 3 days. After non-stop complaints, they finally refunded the amount back to my trading account.. Then, I went ahead and made another withdrawal request, and now they're telling me to wait for another 3 days! When will I get my money?

Jul 27, 2023

Complaint marked as Resolved

Verified Support

Jul 25, 2023

Binomo Customer Care's response Hello!

We apologize for any inconvenience caused by this situation.

We would like to inform you that all withdrawals on our platform are processed within the specified period, which is 3 business days. However, other factors can affect or delay it being credited to your account, such as: failure to connect with your bank, technical failure on the provider side, etc, but we are always here to help you and always look for the best possible solution. Please contact us via our support.

We will check your situation and provide you with an answer in no time, by email!

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Recently I encountered a Binomo review with a user experiencing technical issues and saying that they are unhappy with the customer support provided by the platform. He also had delays in withdrawing funds. This has made me doubt the platform's reliability. Is Binomo regulated at all?

Aug 1, 2023

Complaint marked as Resolved

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I tried to withdraw money from Binomo many times. This is a very time consuming and tedious process. I constantly run into delays and withdrawal fees, which only add to my disappointment. If I'm paying a withdrawal fee, at least make the withdrawal process easy.

Jul 31, 2023

Complaint marked as Resolved

Thanks Binomo. My issue got resolved â¤ï¸

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