[Resolved]  Binomo — Contrary to the claims made

Contrary to the claims made on the Binomo website, the VIP customers do not receive the promised exceptional treatment. Since becoming a VIP client, I have yet to receive personalized assistance or guidance from an account manager. Additionally, I believe the platform should offer a wider range of indicators to enhance the trading experience.
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Jul 4, 2023
Complaint marked as Resolved 
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Hello!

We are sorry that you are not satisfied with our services in general.

You are our valued trader. Your opinion has been received and will be given attention, so that we can make our platform more accessible and enjoyable.

Also, we would like to emphasize that the calls are provided following the order of requests. We are working to provide calls the soonest to our privileged clients.

We request you to contact us via email: [protected]@binomo.com.

We will check your situation and transfer your request on a priority basis to the VIP department.

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