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Updated: Jan 15, 2025
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Binomo reviews & complaints(329)

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xenaci
Jan 15, 2025
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Deposit was rejected

My deposit was rejected and I still haven't received my balance back. I'm waiting for a resolution but they just tell me to wait, I wanted an answer right away, it's taking so long....
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Мaryi М
Jan 10, 2025
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Binomos legit fire!

Started using it just for fun, and now I’m making some decent dough. The no-spread trades are a game-changer, and the app keeps getting better with updates. Just fix the occasional lags, and this would be flawless....
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Sunil_Ku
Jan 5, 2025
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I want to withdraw my money soon

I have an old card on the platform and they are not letting me verify my account. I want to withdraw my money soon, it takes an absurd amount of time...
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Kwilassa M.
from Guwahati, Assam
Dec 17, 2024
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Verifocation so long

My account has been under verification for a week now. I definitely didn't expect that... This delay prevented me from withdrawing money when I needed it! When will you verify it, Binomo?...
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Pawara Muna
from Mumbra, Maharashtra
Dec 10, 2024
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Deposit problems (money not received)

Address: Mumbra, Maharashtra

This is my first time using this platform and right after my first deposit, it started giving me problems. First, I have a few of open deposit requests (December 5, 7), but I only deposited once. Second, the deposit didn't go through, I'm afraid I lost my money....
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Theeksana N.
Nov 20, 2024
Nov 20, 2024
This thread was updated on Nov 20, 2024
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Verification problem

Address: Uttar Pradesh

Date of the incident - November, 19
My ID[protected]
I opened an account on the platform back in September. I traded hard and decided to withdraw money, but to do this, I need to verify my identity.
I tried to confirm it, but the system didn't accept my documents! Such nonsense can not happen.
I request a fast solution to my issue and verification of my account!!!...
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James Murphy
Nov 6, 2024
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Withdrawal is blocked

This company has been checking my ID for ten days now after I won the tournament. And yes, they still have my money! I can't withdraw it because the withdrawal is blocked!!!...
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Bhaskar_Roy
Oct 8, 2024
Oct 10, 2024
This thread was updated on Oct 10, 2024
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Withdrawal problems

I encountered such a problem in the withdrawal process, what should Ido? Guys, will Binomo see this message? If so, can anyone tell me what to do? I've deposited and withdrawn several times during the day and I'm wondering if it could be something like this but I hope they don't waste my money......
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Jimrith
Sep 14, 2024
Sep 15, 2024
This thread was updated on Sep 15, 2024
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Withdrawal paused

I was trying to withdraw funds, but it is showing withdrawal paused for security check. How long it takes for the security check to complete....
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Nihal.singh23008
Aug 7, 2024
Aug 8, 2024
This thread was updated on Aug 8, 2024
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Never-ending verification process

Address: Delhi, India

When trying to verify my Binomo account, I was faced with an endless cycle of sending documents. Each time I was told that the image quality was not good enough even though I was using my iPhone 15 Pro. This seems like an excuse to delay verifying my account and blocking my ability to withdraw money!...
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Balamanikandan123
from Chennai, Tamil Nadu
Aug 2, 2024
Aug 21, 2024
This thread was updated on Aug 21, 2024
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Deposit problem

Hi iam deposit 30000 on 19 March 2024 due to transaction issue the money was transferred to the beneficiary on 22 March so please refund my money...
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bala14309
from chennai, Tamil Nadu
Jul 8, 2024
Jul 9, 2024
This thread was updated on Jul 9, 2024
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My money gone

I have binomo account today i received you withdraw successfully done in binomo but its not done by me please refund my money...
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Anjali.Arora5611
Jun 20, 2024
Aug 3, 2024
This thread was updated on Aug 3, 2024
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Address: https//:www.binomo.com

I was lured in by Binomo's flashy bonuses and promotions, but it turned out to be a bit of a letdown. Even though I initially accepted the bonus, I quickly realized that some unrealistic trading turnover conditions needed to be met before I could withdraw any profits. Honestly, it felt like they were using these promotions to keep traders on their platform without offering any real benefits. All in all, I was pretty disappointed with the whole experience.
Aug 7, 2024
Complaint marked as Resolved 
Verified Support
Jun 22, 2024
Binomo Customer Care's response Hello,

We apologize for any inconvenience caused. We want to help you.

Once you’ve activated a deposit bonus, you will need to complete trading turnover. You can withdraw funds from your account without limitation after the trading turnover has been completed.

There is no specific time frame during which the turnover needs to be completed. You can trade as you usually do and track your progress in the “Bonuses” section of the platform.

Also, In order to check your situation, please contact our support team via email at [protected]@binomo.com, once you do It, we will be glad to clarify all the information by email.

We're looking forward for your answer!
Verified Support
Jul 01, 2024
Binomo Customer Care's response Hello,

We have deep empathy for your situation and apologize for any inconvenience caused. We are always honest and will continue to keep transparency with our traders.

Please note, that once you’ve activated a deposit or a non-deposit bonus, you can withdraw funds from your account without limitation after the trading turnover has been completed.

For more details on it or if you have any issues, we would like you to please contact us to our support team, our team will check your issue on priority.

Thank you for understanding!
Verified Support
Aug 03, 2024
Binomo Customer Care's response Hello,

We deeply regret any inconvenience caused.

We are a reliable-certified trading platform and also a member of the Financial commission.

Once you’ve activated a deposit bonus, you will need to complete trading turnover. You can withdraw funds from your account without limitation after the trading turnover has been completed.

There is no specific time frame during which the turnover needs to be completed. You can trade as you usually do and track your progress in the “Bonuses” section of the platform.

Also, in order to review your issue, please contact us via the email at [protected]@binomo.com.

We are awaiting your reply!
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    Rituraj71000
    May 30, 2024
    Jun 2, 2024
    This thread was updated on Jun 2, 2024
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    Resolved

    Website: https//:www.binomo.com

    So I was making some money on Binomo, and I got logged out of my account and couldn't log back in. I reached out to customer support, but they didn't give me any clear reason how to fix it. It feels like they're just trying to stop me from getting what I rightfully earned.
    Jun 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Jun 02, 2024
    Binomo Customer Care's response     Hello!

    We apologize for any inconvenience caused. We want to help you.

    We are a reliable-certified trading platform and also a member of the Financial commission.

    In order to review your issue, please contact us via the email [protected]@binomo.com.

    We are awaiting your reply!
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      Azwaish
      Apr 28, 2024
      Apr 30, 2024
      This thread was updated on Apr 30, 2024
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      Resolved

      I had a smooth and quick experience when depositing my money on Binomo. However, things did not go as well when I decided to withdraw my funds. Even though I requested my withdrawal two days ago, I have not received any updates from customer support regarding its processing status. It's been quite frustrating, to say the least, and I can't help but feel like the platform could do a better job of making the withdrawal process more seamless. It seems like they intentionally make it difficult to get your money out.
      May 2, 2024
      Complaint marked as Resolved 
      Verified Support
      Apr 30, 2024
      Binomo Customer Care's response       Hello!

      We apologize for any inconvenience caused. We want to help you.

      On our platform, we use payment systems that process such payments faster.

      In order to review your issue, please contact us via the email at [protected]@binomo.com.

      We will check your situation and provide you with an answer the soonest!
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        S
        Sachin1776
        Apr 25, 2024
        Apr 30, 2024
        This thread was updated on Apr 30, 2024
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        Address: www.binomo.com

        I noticed some transactions on my Binomo account that I did not authorize. I have tried contacting customer service to get an explanation and refund, but they have not responded. I don't know what to do next. This lack of security has made me lose trust in the platform.
        May 2, 2024
        Complaint marked as Resolved 
        Verified Support
        Apr 30, 2024
        Binomo Customer Care's response         Hello!

        We apologize for any inconvenience caused. We want to help you.

        We are a reliable-certified trading platform and also a member of the Financial commission.

        Our company is striving to provide measures to prevent hacking issues. In order to review your issue, please contact us via email at [protected]@binomo.com.

        We are awaiting your reply!
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          M.Waqas300
          Apr 20, 2024
          Apr 22, 2024
          This thread was updated on Apr 22, 2024
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          Resolved

          Finding problem in downloading the apk file

          I've made about eight attempts to download the Binomo apk file, but each time it's been a failure. The file consistently turns out to be corrupted and won't install correctly. It's particularly aggravating because the platform claims that downloading its app is a breeze....
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          Turgut alp
          Apr 20, 2024
          Apr 24, 2024
          This thread was updated on Apr 24, 2024
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          Resolved

          I'm really frustrated with the verification process of Binomo. It take too much time. It's not only disrupting my trading, but it's also making me doubt if this platform is right for me. I strongly urge them to improve their verification process because I'm getting tired of waiting so long.
          Apr 25, 2024
          Complaint marked as Resolved 
          Verified Support
          Apr 24, 2024
          Binomo Customer Care's response           Hello!

          We are a reliable-certified trading platform and also a member of the Financial commission.

          We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

          In order to check the situation that you reported us, please contact our support team via email at [protected]@binomo.com, once you do It, we will be glad to clarify all the conditions related to verification by email.

          We're looking forward for your answer!
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            Kartik.Kapoor00911
            Apr 13, 2024
            Apr 30, 2024
            This thread was updated on Apr 30, 2024
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            Resolved

            I have been using Binomo for the past few weeks to trade, but unfortunately, I have encountered constant app crashes and slow response times. These issues have been especially troublesome during critical trading moments, causing me to miss out on potentially profitable opportunities and even causing me to lose some money. Despite contacting the support team for advice, my issue has yet to be resolved. To say the least, this experience has been incredibly frustrating and has left me questioning the platform's efficiency
            May 1, 2024
            Complaint marked as Resolved 
            Verified Support
            Apr 25, 2024
            Binomo Customer Care's response             Hello!

            We apologize for any inconvenience caused. We want to help you.

            In order to review your issue, please contact us via the email at [protected]@binomo.com.

            We will check your situation and provide you with an answer the soonest!
            Verified Support
            Apr 30, 2024
            Binomo Customer Care's response             Hello!

            We apologize for any inconvenience caused. We want to help you.

            In order to review your issue, please contact us via the email [protected]@binomo.com.

            We are awaiting your reply!
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              Nitish.22.Divine
              Apr 11, 2024
              Apr 30, 2024
              This thread was updated on Apr 30, 2024
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              I've been using Binomo for a few weeks for trading, but I've run into a consistent problem with the app crashing and responding slowly. These issues have been particularly problematic during important trading times, leading to missed opportunities and even losses. Despite reaching out to support, the problem persists, leaving me frustrated and doubting the platform's reliability.
              Apr 30, 2024
              Complaint marked as Resolved 
              Verified Support
              Apr 25, 2024
              Binomo Customer Care's response               Hello!

              We apologize for any inconvenience caused. We want to help you.

              In order to check the situation that you reported us, please contact our support team via email at [protected]@binomo.com, once you do It, we will check your situation and provide you with an answer the soonest!

              Thank you
              Verified Support
              Apr 30, 2024
              Binomo Customer Care's response               Hello!

              We apologize for any inconvenience caused. We want to help you.

              In order to review your issue, please contact us via the email [protected]@binomo.com.

              We will check your situation and provide you with an answer the soonest!
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