Birla Sun Life — Birla Sun Life Insurance is a Fraud Company

Address:

Mumbai City, Maharashtra

I had given a complaint for my policy no: on[protected]. I have attached the email snapshot of the complaint that I have sent to [protected]@birlasunlife.com. Reference to that email I received a call from Birla Sun Life executive and he assured me that my complaint will be resolved and I shall get a refund of my policy with interest. He explained me a process that I need to do in-order to get my policy (xxxxxxxx) refund amount. He told me that I need to take a new policy (xxxxxxxxxx) of Rs.30, 000/- which will get discontinue once my previous policy amount is refunded to me and this 30000 rupees will also be refunded with interest. So i agreed and followed the process. And this policy was issued to me on 31/10/2014. He then told me that I will receive a NOC certificate from IRDA which I need to sign and return them, and after that my amount will be refunded to my bank account. In the first week on January he informed me that a courier company tried delivering the NOC certificate but there was no one at my residence so the certificate was returned. After that he told me that there was an additional bonus that I was going to receive from biral sun life with my refund amount. To claim that bonus I need to take an additional policy of 45, 000 rupees. I denied taking a new policy and I informed him that I was not interested in the bonus amount; I just wanted the actual amount that I had paid for my policies. Later on he told me that he spoke to the fund department and they told him that ask the client to just do the documentation for the policy and they will not represent my cheque in the bank. He told me that now just i have to provide the documents and a cheque of Rs.20000/- which will not be presented in my bank and if they are presenting in my bank then I have to stop the payment for that cheque. I followed the process and gave the documents and a cheque of Rs.20000/- dated[protected]. I had given an application of stop payment against the cheque and this cheque was presented in my bank and it was returned from my bank. Now I am trying to get in touch with the executive and he is neither picking up my call nor he his calling me back. I think he has cheated me and was just cross selling the policies. But how can he get the confidential data of my complaint that i have logged on birla sun life email. I want the company to take a strict action against him and stop all my policies and refund me the amount that I have paid to the company. This was the 2nd time I have been given wrong information and commitment from birla sun life.