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Birla Sun Life Complaints & Reviews

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Updated: Mar 25, 2026
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Birla Sun Life reviews & complaints(553)

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G
g_moily
from Mumbai, Maharashtra
Mar 25, 2026
Mar 20, 2026
This thread was updated on Mar 20, 2026
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Policy number 001419874

Address: 15th Floor,Romell Tech Park,Near Hub mall, goregaon east

Sir/ Madam,
I had requested senior manager Jitendra Yadav and his assistant Ajit Yadav that since my ABSLI policy[protected] was maturing in Feb 2025, I need the money to be credited to my account. But Jitendra Yadav claimed that he will invest the maturity money in Adity Birla SIP so that I do not have to pay any extra premiums or amount as I do not have an income at present.
But after a few days I realized that he had invested...
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M
Masuman
from Bathinda, Punjab
Jan 3, 2025
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Address: Bathinda

Respected Sir/Mam,

I Manga Singh having agency number BSLBS1477 with the Esteem organization Aditya Birla Sun Life Insurance Company Limited.I request you for to support me for the resignation of my agency code number- BSLBS1477. I approached the area manager Mr Kunal who bluntly refused that he cannot do anything. So, I am forced to write this letter to the head office as I am not getting any support from the local office my code is reflecting as Terminated due to non fulfillment of minimum business guarantee. I request to please kindly support me in resigning my code and also help in status change as resigned from Birla Sun Life Insurance Company Limited.
You are earliest cooperation will be highly appreciated.
Thanks and regards,
Birla Sun Life customer support has been notified about the posted complaint.
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    D
    dipayan_123
    from JALPAIGURI, West Bengal
    Jul 23, 2024
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    Address: Temple street, Ward no.6 Jalpaiguri,735101

    I have Resignation in my agent code BSLCA6594 aditya birla sun life insurance co ltd on[protected]. today your company my Resignation accepted but NOC letter not provide by me.

    Please find enclosed [if applicable, any documents required by ABSLI for Resignation process.

    Thanking You
    Dipayan Karmakar
    Birla Sun Life customer support has been notified about the posted complaint.
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      S
      Sangeet239
      from Sagar, Madhya Pradesh
      Mar 14, 2024
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      Fraud Policies sold to me through Mercury Insurance Brokers Private Limited

      Address: H No 11/457, Doorsanchar Nagar, Rajakhed

      Respected Sir/ Madam,

      This is to inform you that following Policies of Aditya Birla Sun Life Insurance Company has been FRAUDLY sold to me (Sangeet Sahu) online via link through may be an agent (Maheshwari Verma contact No [protected], [protected], [protected], [protected] of Mercury Insurance Brokers Private Limited or otherwise. that above agent told me Service Charge and GST on claiming such maturity amount of some plan purchased...
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      K
      from Bareilly, Uttar Pradesh
      Sep 16, 2023
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      Address: Bareilly Uttar Pradesh

      How To Remove Pan Card From IRDA Dear Sir/Madam, My agency Code BJ8840 of Birla Sunlife insurance company ltd. it is still showing on the IRDA PAN LOOKUP PORTAL. After several times follow up to branch where the application has submitted on the month of Sep 2023, and also mail to corp.[protected]@irdai.gov.in for removing my PAN but I didn't get any replies from them and the same is still showing till date. Remove my PAN from IRDA PAN LOOK UP PORTAL It's my humble request to you please remove my agent Code from IRDA PORTAL as I have already joined an another SBI life insurance company from one month before if it is not remove within this time frame I am not eligible to getting salary the next month as a employee into the sbilife insurance company and loose the golden opportunity. please take my request and do immediate action and help me out . provide the NOC copy asap.

      Name - Mirdul kumar
      Agency code - BJ8840
      Pancard - BZCPK2690A
      Company - Birla sunlife insurance company ltd
      Mail id - [protected]@gmail.com
      Mob - [protected]
      Birla Sun Life customer support has been notified about the posted complaint.
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        vijay chandora
        from Ellenabad, Haryana
        Sep 6, 2023
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        BIRLA SUN LIFE

        Dear Sir/Madam, My agency Code BSLZR7543 of BIRLA SUN LIFE insurance company Ltd is still showing in force on IRDA PAN LOOKUP PORTAL. After several times follow up to branch where the application has submitted on the month of march, 2023, and also mail to [protected]@irdai.gov.in for removing my PAN but I didn't get any replies from them and the same is still showing till date. Remove my PAN from IRDA PAN LOOK UP PORTAL It's my humble request to you please remove my agent Code from IRDA PORTAL as I have get the good opportunity to join in an another insurance company within seven days if it is not remove within this time frame I am not eligible to join the insurance company as a Employee and loose the golden opportunity. please take my request and do immediate action and help me. Regards, VIJAY PAL PAN no.DYFPP9375F ELLENABAD, SIRSA(HRY.)125102
        Birla Sun Life customer support has been notified about the posted complaint.
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          Madhusmita Meher
          from Bargarh, Odisha
          Jul 26, 2023
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          Dear Sir/Madam,
          I am Madhusmita Meher bearing Advisor ID BSLLG8475 of Aditya Birla Sun Life Insurance Company. I had already submitted my Resign copy at Sambalpur Office on 22nd Sept 2022. But Still its showing in IRDA Pan Lookup. So please remove it as soon as possible.
          Regards,
          Madhusmita Meher
          Advisor Code - BSLLG8475
          Pan - BYBPM8062J
          Birla Sun Life customer support has been notified about the posted complaint.
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            S
            Srinu@1995
            from Sattenapalli, Andhra Pradesh
            Jun 27, 2023
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            Hi
            sir/ma'am

            I have worked as a agent of Aditya birla sun life insurance company. Recently I got NOC from the same organization. Present I changed the organization. In new organization my new insurance code activation code pending because this pan linkage. My Pan number is NMXPS6160M. My agency code id BSL ZI7313

            Kindly de-link my pan with previous organization as early as possible. I am attaching my Noc report in below link for your reference.

            Thanking you

            Regards
            Mandadapu Srinivasarao.
            Birla Sun Life customer support has been notified about the posted complaint.
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              A
              Abhishek1718
              from Ghaziabad, Uttar Pradesh
              May 19, 2023
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              Address: Noida Sector 18

              I am Abhishek Bhardwaj I am holding an Advisor code which is BS2041..
              I was many time to visit the branch for cancellation of my code but there is no such person who helped me..
              I need to cancel my advisor code for Job generating my offer letter from another company..
              Please do the needful
              Regards
              Abhishek Bhardwaj
              Pan No- BKUPB9837K
              Agent Code - BS2041
              Birla Sun Life customer support has been notified about the posted complaint.
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                VinayBharamanaikar
                from Pune, Maharashtra
                May 4, 2023
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                Godrej Housing Finance representative had recommended me to buy a insurance from Aditya Birla Sun Life Insurance to secure my loan, so I paid the premium and bought the insurance. however, I realised that its really very difficult to contact the insurance company even for getting details or any information. When I visit the insurance company's website to check my insurance details, I am not able to access since the policy number that was provided with is not recognised by the site or in their telephone toll free system (IVR). They have even made mistake in entering my nominee's name which obviously could cause difficulty in case I was dead and the nominee had to apply to get the benefits. This is completely unprofessional and I am feeling cheated and have lost trust in this insurance product. I want to surrender this policy and request full refund of INR 2, 13, 811.09 as I am not able to access my policy details and it's impossible to contact them to get any kind of information hence I don't trust this company that they will honour their terms of insurance policy.
                Birla Sun Life customer support has been notified about the posted complaint.
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                  pinki1983
                  from Asansol, West Bengal
                  Mar 19, 2023
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                  Dear Sir/ Madam
                  It is really very unfortunate from my side that after my repeated requests to unblock or release my PAN CARD - ANYPM2630D from BIRLA SUN LIFE, they are still showing negligence which is causing immense financial trouble for me. I have sent you my agency status which clearly shows that my license has already expired a long time ago, so why they are you not releasing my PAN CARD from their concern??

                  In attachment I am sending you my AGENCY STATUS for your kind reference.

                  Hope you understand it is very much needed for me in this time, So please do the needful urgently.

                  With regards
                  Pinki Banerjee (Mukherjee)
                  PAN - ANYPM2630D
                  Con - [protected]
                  Birla Sun Life customer support has been notified about the posted complaint.
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                    V
                    Vijay k khurana
                    from Abohar, Punjab
                    Mar 7, 2023
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                    Respected sir,

                    My name is vijay kumar i have joined birla sun life insurance company limited as an agent 15 years back. I haven't doing any business for that company. My license validity also expired. But my pan nu and AYFPK0190A looked up in irda portal.

                    Applicant name manoj kumar
                    Father name nand kishore
                    Date of birth 06/12/1988
                    License no 4006932
                    Certificate no -
                    Type individual
                    Business information
                    Insurer name tata aia life insurance company ltd
                    Agency code:GB1148
                    Category life

                    Kindly delete my pan number AYFPK0190A in irda portal. Thank you.

                    With regards

                    VIJAY kumar
                    Birla Sun Life customer support has been notified about the posted complaint.
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                      Vijay k khurana
                      from Abohar, Punjab
                      Mar 7, 2023
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                      Address: Abohat

                      Respected sir,

                      My name is vijay kumar i have joined birla sun life insurance company limited as an agent 15 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

                      Applicant name manoj kumar
                      Father name nand kishore
                      Date of birth 06/12/1988
                      License no 4006932
                      Certificate no -
                      Type individual
                      Business information
                      Insurer name tata aia life insurance company ltd
                      Agency code:GB1148
                      Category life

                      Kindly delete my pan number AYFPK0190A in irda portal. Thank you.

                      With regards

                      VIJAY kumar
                      Birla Sun Life customer support has been notified about the posted complaint.
                      Respected sir,

                      My name is vijay kumar i have joined birla sun life insurance company limited as an agent 15 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

                      Applicant name manoj kumar
                      Father name nand kishore
                      Date of birth 06/12/1988
                      License no 4006932
                      Certificate no -
                      Type individual
                      Business information
                      Insurer name tata aia life insurance company ltd
                      Agency code:GB1148
                      Category life

                      Kindly delete my pan number AYFPK0190A in irda portal. Thank you.

                      With regards

                      VIJAY kumar
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                        K
                        Kapeed sharma
                        Mar 3, 2023
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                        Address: Mithathal bhiwani

                        Dear Sir
                        with a heavy heart would like to bring to your kind notice that i had taken a agency from Aditya Birla sun life Insurance on 18/04/2022 with advisor code BSLZM0053 from tinsukia (237) branch but till then I havent deposited a single policy and on 18 Feb 2023 I have submitted my wish to discontinue my Agency from Aditya Birla Sun life Insurance and gave a written application to the branch.The Branch did gone through my application and after some days I was conveyed by them that my resign request has been accepted and the status of my agency is now resigned.But to my utter surprise I found that my pan Card is still tagged in IRDAI agency portal and they are making me beleive that they cannot untagged my Pan card from the portal.In this connection I want the authority to immediately intervene in this matter and untag my pan card from Irdai Agency portal website as soon as possible
                        Birla Sun Life customer support has been notified about the posted complaint.
                        Yet My complaint had not been resolved
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                          M
                          M J Sudhakara
                          Jan 24, 2023
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                          My policy bearing no[protected] has matured on 02.08.2022 and M/sBirla Life Insurance has remitted the maturity proceeds vide cheque no. 576489 dt. 02.08.2022. After retirement, I have shifted my residence to Bengaluru and therefore, the aforesaid cheque which was mailed to my Navi Mumbai was not received by me before its maturity and therefore the validity period of the cheque is over. At present I am residing at Bengaluru. I had sent a letter to its Regd Office at One India Bulls Centre Towers, Mumbai seeking thein assistance in reissue/revalidation of the cheque. So far I have not received anycommunication.

                          M J Sudhakara
                          [protected]
                          [protected]@gmail.com
                          Birla Sun Life customer support has been notified about the posted complaint.
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                            Ajay Abrol143
                            from Jalandhar, Punjab
                            Sep 10, 2022
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                            Address: Jalandhar

                            I’m Dr. Amritpal Singh Narula, a privilege customer of Aditya Birla Sun Life Insurance.
                            My Case is that I had three ABSL insurance policies, out of which one policy got matured last year in August 2021 (Policy No[protected]. Your representatives Mr.Rahul and Mr. Chandarkant Tripathi started calling me for meeting to complete the maturity formalities. I was very happy that ABSL taking care of their customers very well. Then they made several visit to my home to complete the necessary paperwork for maturity proceeding in July and August months of 2021.

                            After completing the formalities I received maturity proceeding (Approx-7.09lacs) which was less with my expectation, I raised the question but he( Mr.Rahul) said the reason about the market fluctuations and all.

                            On 01/09/2022 morning I received a SMS from my Bank that amount 1, 02, 250/- has been debited toward Aditya Birla Sun Life Insurance Co., I got shocked and immediately went to Bank then I come to know that ABSL insurance company deducted that amount for Life Insurance policy in my name which I never bought. I checked the scanned debit mandate linked to my bank account which is attached with the letter. My signature was forged on the mandate. I never signed any mandate for policy. In fact I never bought any fresh policy.

                            Then I more enquire about this scam and come to know that a new policy is issued (P.No[protected]. First premium of the policy deducted from my matured policy[protected] amount. My email id, mobile number as well as my address on the policy was intentionally put wrong by Mr. Rahul and Mr Chanderkant Tripathi So I couldn’t receive any communications from Insurance Co. My Aadhar copy got forged which I submitted for maturity proceedings. This forged aadhar was used as address proof of new policy.
                            That’s why I never got any communication/policy document of this so called new policy either at my address or on my phone or email.

                            I want you to do thoroughly investigation this matter and take strict action against the employee. I’m going to file police complaint against the employee. Also want you to refund the amount with appropriate interest. Kindly check and also tell me what was the exact surrender amount of my policy No.[protected].

                            I really fail to understand why Aditya Birla Company hire these types of criminal minded employees who play with client money and emotions.
                            Birla Sun Life customer support has been notified about the posted complaint.
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                              khan72
                              from Delhi, Delhi
                              Jul 28, 2022
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                              Dear Sir
                              Reference Number:[protected]T8S1B0 and[protected]N1L9L2
                              I am Meraj Haider Khan, Policyholder of Child Classic Plan[protected] requested for closure of the policy by physically visiting Aditya Birla Sunlife office in Paraygraj, UP on 23.07.22.
                              The office employee took my PAN card, Adhar card, Bank details and signatures on some of the blank forms.
                              I asked them if I need a full refund of my surrender value of the policy (approx Rs. 11, 23000) But I received only 6, 23, 000/- in my account ([protected]) on 27.07.22.
                              I am afraid, the remaining five lakh rupees, the company is trying to invest in some of the ULIP fund for which I was not interested. Company employees, Mr. Jitendra Saxena and Mr. Rahul gave me misleading and false information and without my consent Rs. 5 lakhs were debited from the surrendered policy value for investing in some of the ULIP fund for their vested interest.
                              It is, therefore, requested that my full surrendered policy value should be credited in my account without being invested in any other fund. If the process of investment has been started, please stop it and refund the money back in my account. I had requested the company Praygraj office (Mr. Jitendra Saxena and Mr. Rahul) in this regard but no action was taken by them.
                              Kindly resolve the issue immediately.
                              Thanks
                              Regards
                              Meraj Haider Khan
                              [protected]
                              Birla Sun Life customer support has been notified about the posted complaint.
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                                Ravi parmar53
                                from Bhavnagar, Gujarat
                                Jul 11, 2022
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                                Address: Waghawadi road near coustom office parimal chowk bhavnagar

                                Hello,
                                Ravi here
                                Please Remove my pan number in irda site

                                Pan : CITPP7351J

                                Pls, remove my pan urgent basis.I'm not working in the agency but my pan no. is at irda site kindly remove it quickly . Facing alot of problems.

                                Hopefully, you'll solve my problem as soon as possible.
                                Birla Sun Life customer support has been notified about the posted complaint.
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                                  Ravi parmar53
                                  from Bhavnagar, Gujarat
                                  Jul 11, 2022
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                                  Address: Shop no 4 sams hair club Anjan amrut flat, Mahila circle bhavnagar
                                  Website: Aditya birla sun life insurance

                                  Please remove my pan on irda please resolve my problem as soon as possible
                                  Birla Sun Life customer support has been notified about the posted complaint.
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                                    Alka0407
                                    Jun 21, 2022
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                                    My present UAN number is[protected]. I am unable to transfer my PF balance with previous employer Birla SunLife Insurance Company limited (EPF account no. MH/211039/9657) online as the EPF number[protected] is not traceable online.

                                    I request you to transfer my outstanding balance in PF account no. MH/211039/9657 to my present UAN[protected]
                                    Birla Sun Life customer support has been notified about the posted complaint.
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