Birla Sun Life — Change in Premium Frequency

Address:

Mumbai City, Maharashtra

I have changed my mode of premium frequency from Annual to Semi-Annual in the month of Jan'2015. After I changed the mode from Online Website I got a successful mail from BrilSunLife saying the change in payment frequency has been received and will process soon. This change is not yet reflected and my premium due date is about come. I have changed the mode again two days back and I got a Mail saying the same. But still the mode change is not yet happened. I have tried calling Customer Care and I was unable to reach Customer Executive. Request you to please help me in changing the frequency.