Dear Sir
Reference Number:[protected]T8S1B0 and[protected]N1L9L2
I am Meraj Haider Khan, Policyholder of Child Classic Plan[protected] requested for closure of the policy by physically visiting Aditya Birla Sunlife office in Paraygraj, UP on 23.07.22.
The office employee took my PAN card, Adhar card, Bank details and signatures on some of the blank forms.
I asked them if I need a full refund of my surrender value of the policy (approx Rs. 11, 23000) But I received only 6, 23, 000/- in my account ([protected]) on 27.07.22.
I am afraid, the remaining five lakh rupees, the company is trying to invest in some of the ULIP fund for which I was not interested. Company employees, Mr. Jitendra Saxena and Mr. Rahul gave me misleading and false information and without my consent Rs. 5 lakhs were debited from the surrendered policy value for investing in some of the ULIP fund for their vested interest.
It is, therefore, requested that my full surrendered policy value should be credited in my account without being invested in any other fund. If the process of investment has been started, please stop it and refund the money back in my account. I had requested the company Praygraj office (Mr. Jitendra Saxena and Mr. Rahul) in this regard but no action was taken by them.
Kindly resolve the issue immediately.
Thanks
Regards
Meraj Haider Khan
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